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FIS · 2 weeks ago

Application Support Engineer (SRE)

Jacksonville, FL

Full-time

Hybrid

Mid, Senior Level

$120K/yr - $201K/yr

FIS is a global leader in financial services technology. The company is seeking a highly skilled Site Reliability Engineer/Application Support Engineer to ensure the scalability, performance, and reliability of mission-critical applications in a 24/7 Linux environment.

BankingFinancial ServicesFinTechPayments

No H1B

Hiring Manager

Chaitali (Sim) Thakkar

Responsibilities

Ensure reliability and scalability of software platforms with a focus on 99.99%+ uptime

Design and implement automation to eliminate manual toil and improve operational efficiency

Monitor and optimize application performance, proactively identifying and resolving issues

Collaborate with development and infrastructure teams to embed reliability into every stage of the software lifecycle

Lead incident response and root cause analysis, driving long-term solutions and resilience

Build and maintain observability and APM tools to ensure deep visibility into system health

Champion security and compliance, aligning with frameworks such as PCI, NIST, and CIS

Document processes and architecture to support knowledge sharing and operational excellence

Participate in on-call rotations, providing expert support for critical systems

Work on Azure cloud

Qualification

Linux systems administrationApplication support experienceAutomationScriptingEnterprise IT architectureObservability toolsNetworkingSecurity best practicesProblem-solving skillsCommunication skillsCollaboration skills