Exa · 3 months ago
Business Operations
Exa is building a next-generation AI search engine that aims to outperform Google for power users. The Business Strategy & Operations role involves supporting the GTM team with sales and growth initiatives, optimizing processes, analyzing performance, and managing vendor relationships.
InternetSearch EngineSoftware
Responsibilities
Optimize sales and customer success processes - Streamline workflows, improve conversion rates, reduce friction in the customer journey, and enhance team productivity
Analyze performance across the business - Build dashboards, track KPIs, identify growth opportunities, and provide actionable insights to leadership
Support vendor relationships - Manage partnerships, negotiate contracts, and coordinate with external vendors to support GTM initiatives
Create materials to win enterprise customers - Develop RFP responses, security questionnaires, executive presentations, and custom proposals for large deals
Own revenue operations - Maintain our sales funnel, improve forecast accuracy, and optimize our CRM and sales stack
Drive growth experiments - Design and execute A/B tests, pilot new channels, and iterate on our go-to-market strategy
Enable sales team success - Create training materials, competitive intelligence, and tools that help reps close more deals
Coordinate cross-functional GTM projects - Lead initiatives spanning sales, marketing, customer success, and product teams
Support major sales opportunities - Jump into strategic deals to provide operational support, data analysis, and project coordination
Qualification
Required
Management consulting (McKinsey, Bain, BCG) or investment banking experience
BizOps roles at successful Series A-C startups, particularly in AI/ML or developer tools
Technical background - engineering, data science, or product management experience is a plus
Industry knowledge - understanding of AI/ML market dynamics and enterprise software sales cycles