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Rothy's · 2 months ago

Part-Time Keyholder - Roseville

Roseville, CA

Part-time

Onsite

Entry, Mid Level

$17/hr - $18/hr

2+ years exp

Rothy’s is a company focused on sustainability and transforming waste into fashion essentials. They are seeking a Part-Time Keyholder to manage store operations in the absence of leadership, provide exceptional customer service, and maintain a clean and inviting store environment.

E-CommerceFashionShoesWaste Management

Responsibilities

Act as Manager on Duty when ASM and SM are not present

Learn all operational procedures and assist with all customer-related inquiries on the floor

Oversee opening and closing procedures for the store

Effectively communicate Rothy’s brand story, values, and mission to our customers

Support store leadership in communicating important updates to retail associates

Assist in keeping the entry area, display area, and floor clean and tidy

Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store

Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes

Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager)

Qualification

Retail experienceCustomer service skillsCommunication skillsTeam collaborationProblem-solving

Required

Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations

Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds

18 years of age or older

You have had 2+ years of Retail experience, preferably with a background in footwear/accessories

You have a positive attitude and a relentless focus on making sure our customers are happy

You love collaborating and working in a team environment

You are comfortable in a fast-paced, ever-changing environment

You are an excellent communicator

You are a careful listener that thinks on their feet and can provide solutions in a timely manner