Inkeep · 3 months ago
Member of Technical Staff, Design & Frontend Engineer
San Francisco
Full-time
Onsite
Mid Level
3+ years expInkeep is a company focused on building the future of AI agents for customer experience, working with leading AI companies. The Design Engineer (MTS) will own user experiences from concept to shipped product, working directly with customers and influencing product direction.
Artificial Intelligence (AI)B2BCustomer ServiceEnterpriseEnterprise SoftwareGenerative AISales AutomationSearch EngineTechnical SupportVirtual Workforce
Responsibilities
Ship full features independently: engineer, build, and iterate based on real user feedback
Work directly with customers: understand their needs deeply and validate solutions with them
Shape product direction: your design and technical insights will directly influence our roadmap
Build in public: see your work used by users at some of the world's leading AI companies within days
Qualification
Required
Strong design sensibility: you have excellent product intuition and can use tools like Figma to communicate ideas
Solid engineering chops: 3+ years building user-facing products with TypeScript (React/Next.js or similar frameworks)
Customer empathy: you care deeply about understanding user needs and building delightful experiences
High ownership: you want to own problems end-to-end, not just work on tickets
Preferred
Open source contributions or public projects that show your craft
Experience building AI products or developer tools
Strong opinions on what makes great product experiences
Company
Inkeep
AI Agents for customer operations
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$13MKey Investors
Y Combinator
2025-09-05Seed· $13M
2023-07-01Seed
2023-04-05Pre Seed
Leadership Team
Robert Tran
Co-Founder, CTO
Recent News
Business Wire
2025-11-12
2023-04-07
Company data provided by crunchbase