Higharc · 4 months ago
Director of Implementation
United States
Full-time
Remote
Director/Executive
10+ years expHigharc is a VC-backed startup that is changing how new homes are designed and built. The Director of Implementation will lead a team of architects and design professionals to transform the implementation process into a scalable and efficient engine, ensuring high-quality project delivery and fostering a culture of continuous improvement.
ArchitectureConstructionProperty DevelopmentSoftware
Responsibilities
Lead Implementation Execution: Oversee the day-to-day operations of an implementation team responsible for transitioning customers from legacy design systems (e.g. AutoCAD Architecture or Revit) to Higharc. Ensure projects are delivered on time, on budget, and to the highest quality standards
Drive Process Excellence: Design, implement, and enforce a standardized implementation methodology, including playbooks and best practices, to ensure a consistent approach across all projects
Develop a High-Performing Team: Recruit, hire, train, and manage a team of architects and design professionals who will become experts in the Higharc platform. Foster a culture of accountability, continuous improvement, and professional development
Manage Metrics and Reporting: Establish and track key performance indicators (KPIs) for the team, such as plan throughput and project duration. Use data to identify bottlenecks and inform operational decisions
Serve as a Technical Leader: Act as a subject matter expert for the team and a key escalation point for complex technical issues related to the Higharc platform
Collaborate with Stakeholders: Work closely with the VP of Adoption to ensure alignment with the broader business strategy. Partner with the Product team to advocate for the voice of the customer and provide actionable feedback on platform functionality
Qualification
Required
10+ years of experience in a technical implementation or professional services role, with a focus on AEC, BIM, or construction technology
3-5+ years of experience managing technical teams, including direct experience in hiring, training, and developing talent
Proven ability to build, implement, and optimize repeatable processes and methodologies for project delivery
A deep understanding of the technical challenges associated with migrating from legacy systems (e.g., AutoCAD, Revit) and manual workflows
Experience establishing and using data-driven metrics to manage team performance and drive operational efficiency
A demonstrated track record of diagnosing and solving complex operational and technical challenges within a fast-paced environment
Benefits
Comprehensive medical, dental, and vision coverage
Unlimited PTO
Meaningful maternity/paternity leave
Short and long-term disability plans
401K
A stipend to create the ideal home office
Company
Higharc
Higharc is a homebuilding automation platform designed to simplify the way people design, construct, and shop for homes.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$80MKey Investors
Simpson Strong-Tie CompanySpark CapitalPillar VC
2024-02-15Series B· $53M
2023-07-18Series Unknown
2023-03-28Series Unknown
Leadership Team
Marc Minor
Cofounder and CEO
Michael Bergin
Co-founder, Vice President
Recent News
HousingWire.com
2026-01-22
2025-12-09
2025-11-22
Company data provided by crunchbase