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Hilb Group · 5 hours ago

Commercial Lines Associate Account Manager

Southborough, MA

Full-time

Onsite

New Grad, Entry Level

Hilb Group is a service-driven company that values career and professional development for its associates. They are seeking a motivated and ambitious Commercial Lines Associate Account Manager to support Account Managers and Producers in servicing existing customers and managing administrative tasks related to commercial lines sales and service.

Customer ServiceFinancial ServicesInsurance

Responsibilities

Partner with Account Managers and Producers to service existing customers as needed

Issue Certificates of Insurance, Evidence of Property Insurance and any additional, proof of coverage as needed

Learn and assist with MA registry forms and processes

Assist clients with inquiries, billing issues, and other service-related tasks. Respond to client emails and phone calls in a professional and timely manner

Support the team in processing new business, policy renewals, endorsements, and cancellations. Ensure all necessary paperwork is completed accurately and promptly

Maintain accurate and up-to-date records in agency management systems. Assist with entering client data, policy updates, and documentation

Manage assorted administrative tasks related to commercial lines sales and service

Qualification

Customer ServiceOrganizational skillsTime managementDetail orientedMulti-taskingPrioritizationTeam playerCommunication skills

Required

High school degree required

Detailed oriented

Organizational skills

Ability to prioritize

Customer Service Oriented

Excellent oral and written communication skills

Time management skills

Multi-Tasking in a fast-paced environment

Team player

Willing to get licensed within 6 months

Benefits

Company Paid Life Insurance, Long-Term and Short-Term Disability.

Medical, Dental, Vision and FSA/HSA plans.

401(k) with company match.

Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

Generous PTO.

Company

Hilb Group

Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency.

Founded in 2009