Promise · 2 months ago
Software Engineer – Forward Deployed AI (New Grad)
Oakland, CA
Full-time
Hybrid
New Grad, Entry LevelPromise modernizes how government agencies and utilities support people in financial difficulty. The Software Engineer – Forward Deployed AI will work hands-on with partners to bring AI-powered solutions to life, building integrations and data workflows that help deliver public aid faster and more equitably.
Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments
No H1B
U.S. Citizen Only
Responsibilities
Deploy with purpose: Work hand-in-hand with public agencies and utilities to integrate Promise’s technology into real-world systems
Build AI-powered tools: Contribute to features that use large language models (LLMs), automation, and intelligent data parsing to simplify government workflows
Solve problems in the wild: Dive into customer environments, debug in production, and creatively adapt solutions to unique partner needs
Collaborate across teams: Partner with engineering, product, and delivery teams to make deployments smoother and smarter over time
Own outcomes: Learn how to manage customer relationships, document solutions, and continuously improve our deployment processes
Qualification
Required
Must have graduated (or be on track to graduate) with a Bachelor's or Master's degree in Computer Science or a related field by June 2026
Solid foundation in computer science and software development, with familiarity in Python, JavaScript/TypeScript, or similar languages
You love figuring things out—quickly. Whether it's debugging an integration or wiring up an AI prototype, you're scrappy, curious, and persistent
You're energized by real-world challenges and comfortable communicating with non-technical stakeholders
You've experimented with generative AI or built small projects using LLMs, APIs, or automation tools—and you're eager to go deeper
You thrive in cross-functional teams and aren't afraid to ask questions or offer ideas
Preferred
Experience prototyping, doing data analysis, and shipping code to production
Familiarity with prompt engineering, model fine-tuning, or open-source LLM tools
Passion for govtech, fintech, civic tech, or social impact startups
Benefits
100% paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee provided
Company retreats
Opportunities to travel and see the impact of your work
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
Company
Promise
Promise streamlines government payments and benefits with secure technology.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.12MKey Investors
The General PartnershipFirst Round CapitalY Combinator
2022-02-24Series B· $25M
2021-02-18Series A· $20M
2020-06-04Seed
Leadership Team
Diana Frappier
Co-Founder
Phaedra Ellis-Lamkins
Co-Founder
Recent News
Tech Funding News
2025-10-23
Company data provided by crunchbase