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Fenway Health · 2 months ago

VRP Advocate

Boston, MA

Full-time

Hybrid

New Grad, Entry Level

Fenway Health is committed to promoting healing, equity, and justice for LGBTQIA+ survivors of violence through their Violence Recovery Program. The VRP Advocate provides advocacy and case management services, supportive counseling, and outreach to support survivors of domestic violence, sexual assault, and anti-LGBTQIA+ violence.

Hospital & Health Care

Responsibilities

Provides direct services to clients

Provides telephone or in-person intake, screening and assessment of new clients referred to the VRP

Provides supportive counseling with clients using established VRP procedures

Informs clients of rights, options and available services during intake or as soon as practicable

Coordinates care for clients, including consultation with other agency departments and community service providers; communicates with clients and other family members or significant others regarding client care

Delivers case management by assisting clients to access the criminal justice/legal systems, medical and behavioral health care, social and support services, housing and other basic needs by giving client information, facilitating referrals and/or contacting service providers directly

Accompanies clients to Court and/or police, as appropriate

Works with police and other criminal justice agencies, legal service providers and victim services agencies to ensure accessibility and follow-up services for survivors of violence

Organizes and/or attends monthly meetings with law enforcement, criminal justice, and other LGBTQ groups and community service providers in an effort to protect and ensure the public safety and civil rights of the LGBTQ community

Develops and maintains contacts in other assistance agencies; maintains updated referral lists

Conducts outreach about VRP services to service providers, community groups and LGBTQ communities, including underserved and marginalized communities

Conducts outreach and information-sharing at events in the community and in the health center in coordination with other VRP and Fenway Health staff

Provides training and in-services to community groups and professional organizations about LGBTQ violence issues to raise awareness and improve providers’ and systems’ response to LGBTQ survivors

Prepares reports, statistics and documentation of direct services, as directed

Participates in VRP team meetings, interdisciplinary department meetings and other staff meetings, as directed

Attends supervision sessions as scheduled and uses supervision appropriately to receive support and feedback related to ongoing cases and administrative responsibilities

Adheres to all agency and departmental policies and procedures

Participates in quality assessment and improvement activities as requested

Adheres to the highest principles of patient and client confidentiality

Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation

Attends all required meetings, in-services and professional trainings

Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities

Serves on agency committees and in professional organizations when requested

Performs other related duties as required

Qualification

Advocacy experienceCase management experienceLGBTQ community knowledgeLegal systemsFluency in SpanishCultural competencyPublic speaking skillsCommunication skills

Required

Bachelor's Degree or Relevant experience

Some advocacy and case management experience

Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency

Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued

Preferred

Demonstrated knowledge of, commitment to, and experience working with LGBTQ community

Fluency in Spanish and English

Demonstrated knowledge of, commitment to, and/or experience addressing partner abuse/domestic violence, sexual violence, hate violence and police misconduct

Demonstrated knowledge of, commitment to and experience working with marginalized populations and communities of color, particularly Black and Latinx communities

Excellent written and verbal communication skills, including public speaking skills

Knowledge of the legal and criminal justice systems and experience with advocacy