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Easterseals Southern California · 1 day ago

Analyst, EHR

Irvine, CA

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

3+ years exp

Easterseals Southern California is dedicated to enhancing quality of life and expanding access to healthcare services. The Analyst, EHR role focuses on managing the Electronic Health Records system, collaborating with treatment providers, and evaluating data to recommend process improvements.

CharityNon Profit

Culture & Values

Responsibilities

Identifies issues that arise in assigned application area as well as issues that impact other application teams. Manages all inquiries and concerns related to Electronic Health Records (EHR) system from the vendor network as well as the internal function

Acts as primary point of contact for Information Technology department for EHR testing and further development of the system related to Provider Network and internal function. Provides subject matter expertise in system upgrade planning and design

Ensures the proper usage or the EHR System and provides end-users ongoing training during all phases of implementation and operation of the system. Serves as a liaison between end users’ workflow needs and EHR support staff. Develops training materials as required

Analyzes and interprets EHR system data for use in Provider Network and internal function operations to ensure the highest level of efficiency and drive continuous process improvements. Works closely with the internal function leaders to evaluate data, analyze trends, and make recommendations

Creates, reviews, and maintains regularly scheduled data distribution reports. May gather data from multiple sources. May prepare and submit data/reports to comply with reporting obligations with external organizations. Prepares and submits timely and accurately documents/forms/data/reports as assigned

Works cross-functionally with internal departments and/or external entities, on data distribution activities related to assigned team/department; providing and receiving information, coordinating and/or facilitating activities

Provides project support and participates in the continuous quality improvement processes of the supported teams as assigned, related to health records. Assists with the maintenance and updating of related policies and procedures as required. Communicates in a timely manner when data or resources are unavailable to internal and outside entities

Performs other duties as assigned, which may include administrative related support to the service line, overseeing and supporting administrative assistants in gathering, distributing, and communicating data related to business needs, providing supervision to adminstrative assistants to support them in completing tasks related to analytics, scorecards, reports, and other resources

Qualification

Electronic Health Records (EHR)Data analysisTraining developmentMicrosoft OfficeHealth information managementCustomer service orientationCommunication skillsOrganizational skills

Required

3+ years of recent experience of electronic health record management and training to users

Knowledge of electronic health record processes; such as, record storage and retrieval, record retention, workflow, authentication and documentation standardization

Ability to establish and maintain various data collection, record keeping, tracking, filing, and reporting systems

Ability to maintain current knowledge of local, state and federal laws and regulations regarding the management of EHR client information

Ability to assess the training needs of staff and develop appropriate training programs

Highly Proficient in Microsoft Office (Word, Excel, Outlook), web-based applications, databases, internet usage, and Electronic Health Records (EHR) software

Excellent organizational, decision-making, time management, oral and written communication skills

Ability to communicate effectively with all levels of associates, physician's office personnel, vendors, external organizations, and the general public

Ability to assist in efficient office operations

Ability to maintain customer-service orientation and professionalism in all interactions

Ability to exercise discretion and confidentiality pertaining to work environment

Ability to prioritize and organize workload and be able to produce high-quality results with meticulous attention to detail

Ability to maintain a high level of accuracy and completeness in all work

Ability to remain focused and flexible while shifting/changing priorities, heavy workload, and tight deadlines

Able to support multiple teams/departments simultaneously

Ability to acquire an understanding of organization and department policies and practices

Ability to work with minimum supervision within established guidelines and procedures, as a team member and as an individual contributor

Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements

Ability to travel locally to between various ESSC locations, with own reliable transportation; maintain driving record in compliance with Transportation Safety Standards, maintain auto insurance and vehicle registration

Ability to pass all drug testing required by ESSC