Apply on Employer Site

General Dynamics Information Technology · 3 hours ago

Communications Network Manager

Rome, NY

Full-time

Onsite

Senior Level, Lead/Staff

$94K/yr - $128K/yr

9+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government. The Site/Network Manager will manage and lead a team supporting the Air Defense Communication Services program, ensuring network operations are maintained and delivering quality services to customers.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Guide and lead team members to deliver products and services that meet or exceed customer requirements

The Site/Network Manager is responsible for ensuring the Rome NY ADCS transport segment of the network is being monitored, maintained, and is operating as designed

The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Rome team

Manage and train resources to ensure quality and consistency of service to customers

Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls

Maintain complete and accurate customer correspondence data

Assist in making operational decisions as required

Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time

Create Standard Operating Procedures (SOPs) and Shift Reports

Handle all escalations

Schedules authorized outages to implement proposed solutions

Assists in analyzing and monitoring network topologies

Provide technical support and troubleshooting of routers and switches

May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned

Qualification

Cisco Networking InfrastructureCompTIA Security+People ManagementCommunications EquipmentWaterfall ModelDoD IT experienceBusiness relationship managementCoordination skillsTraining experienceProblem-solving skills

Required

Secret Clearance

9 + years of related experience

US Citizenship Required

Cisco Networking Infrastructure

Communications Equipment

People Management

Waterfall Model

CompTIA - Security+ - CompTIA - CompTIA - CompTIA

DoD 8570 IAT II Certification

BA/BS and 5+ years of related experience

Preferred

A solid enterprise IT, cyber, and project/task management background and experience

Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT's commitment and ability to support this program

Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines

Business relationship management skills

Experience training, creating training materials

Experience in data centers and NOCs

Responsiveness to all levels of military and diverse customer base

Preferred DoD 8570 IAM II Certification

Current or previous experience with DoD related contracts

Experience with enterprise IT service desk support and best practices

Management and leadership skills

Coordination and problem-solving skills

Experience with NORAD/NORTHCOM

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

A variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees