Pelles Heating & Cooling Services Inc. ยท 3 months ago
Customer Service Representative - Dispatcher
Mars, PA
Full-time
Onsite
Entry Level
$18/hr - $25/hr
1+ years expPelles Heating & Cooling Services is a company dedicated to providing top-notch heating and air conditioning solutions. They are seeking a Customer Service Representative - Dispatcher to handle customer inquiries, schedule appointments, and manage administrative tasks to ensure service excellence.
Construction
Responsibilities
Your adept handling of customer inquiries, whether through phone, text, or email, ensures a trail of satisfied clients
Your organizational prowess shines as you expertly schedule appointments, ensuring our field technicians are dispatched with precision
Behind the scenes, you seamlessly navigate administrative intricacies, weaving together paperwork with finesse
Your commitment to meticulous record-keeping enhances the overall efficiency of our services
Qualification
Required
1 year of customer service experience
Service Titan experience
Experience using Microsoft Word and Excel
Geographical knowledge of the service area and map-reading skills
Exceptional communication and customer service skills
Benefits
Two weeks paid vacation
7.5 paid holidays
Tax free benefits
$600/year prepaid TASC card for eligible medical type expenses
WGB - Wellness Group Benefit
Health insurance
Dental
Vision
$50K Company paid life insurance policy
AFLAC
Quarterly team fun events
Company
Pelles Heating & Cooling Services Inc.
Serving Butler and Allegheny Counties, Pelles Heating & Cooling is your number one choice for total home comfort.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase