Truemed · 5 months ago
Customer Success Manager
Los Angeles, San Francisco, Austin, NYC
Full-time
Onsite
Mid LevelTruemed is a company focused on health and wellness solutions, and they are seeking a Customer Success Manager to ensure successful onboarding and long-term growth for their gym and studio partners. This outward-facing role involves maximizing revenue and engagement through strategic partnerships and data-driven strategies.
Financial ServicesHealth CareMarketplacePaymentsWellness
Responsibilities
Successfully Onboard New Merchants
Be Merchant Obsessed
Drive Revenue Growth
Qualification
Required
Exhibits autonomy and maturity with a strong eagerness to create the best possible partner experience in fitness and wellness
Willingness to travel frequently to partner sites, industry conferences, and events
Demonstrated history of successful execution, especially in growth-focused, customer-facing roles
Proven ability to work cross-functionally and communicate effectively with internal teams and external partners
Strong analytical skills and comfort with data-driven decision-making
Ability to manage multiple high-priority accounts in a fast-paced environment
Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth
Preferred
Backgrounds that could be a strong fit include outside account management, early-stage startup executives, business development professionals, or sales operations leaders
Experience in event planning, conference representation, or field marketing is a plus
Experience in growth marketing, partner success, or strategic account management is a plus
Familiarity with fitness, wellness, or health-related industries is highly valued
Company
Truemed
Truemed operates an HSA and FSA marketplace enabling eligible individuals to purchase evidence-based lifestyle health interventions with.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37.5MKey Investors
Andreessen Horowitz
2025-12-22Series A· $34M
2023-09-18Seed· $3.5M
Leadership Team
Justin Mares
CEO + Co-Founder
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase