Truemed · 4 months ago
Sr. Customer Success Manager
Los Angeles, San Francisco, Austin, NYC
Full-time
Onsite
Senior Leveltruemed is focused on ensuring the success of their interventional health brand partners by providing a seamless onboarding experience and fostering long-term growth. The Sr. Customer Success Manager will lead the implementation process, drive revenue growth, and maintain strong relationships with merchants to maximize engagement and optimize performance.
Financial ServicesHealth CareMarketplacePaymentsWellness
Responsibilities
Successfully Onboard New Merchants
Be Merchant Obsessed
Drive Revenue Growth
Qualification
Required
Exhibits autonomy and maturity with a strong eagerness to create the best possible merchant experience in health and wellness
Proven ability to work cross-functionally and communicate effectively with both internal teams and external partners
Strong analytical skills and comfort with data-driven decision-making
Ability to manage multiple projects simultaneously and thrive in a fast-paced environment
Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth
Adaptable and resourceful, with a willingness to learn quickly and solve problems creatively
Preferred
No strict education or experience requirements, though a demonstrated history of successful execution is strongly preferred
Experience in growth marketing, partner success, or strategic account management is a plus
Familiarity with health, wellness, or fintech industries is highly valued
Company
Truemed
Truemed operates an HSA and FSA marketplace enabling eligible individuals to purchase evidence-based lifestyle health interventions with.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37.5MKey Investors
Andreessen Horowitz
2025-12-22Series A· $34M
2023-09-18Seed· $3.5M
Leadership Team
Justin Mares
CEO + Co-Founder
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase