University of Michigan Health-Sparrow · 2 weeks ago
SCHEDULING SPECIALIST
Lansing, MI
Full-time
Onsite
Entry Level
2+ years expUniversity of Michigan Health-Sparrow is seeking a Scheduling Specialist to schedule and coordinate patient appointments and procedures in Medical Oncology, Radiation Oncology, and the Intravenous Specialty Infusion Center. The role involves obtaining patient information, verifying appointments, and supporting physicians and caregivers in their daily needs.
Hospital & Health Care
Responsibilities
Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system
Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented
Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability
Obtains insurance authorizations as needed
Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters
Monitor accuracy of scheduled orders coming through Centralized Scheduling
Process patient orders via EPIC/Mosaiq
Support scheduling of radiation oncology appointments
Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries
Handles confidential information on a daily basis and maintains HIPPA compliance
Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned
Coordinates ordering needed supplies for department
Initiates pages to physicians and staff
Maintains patient medical records
Instruct new Caregivers in all procedures and responsibilities
Qualification
Required
Minimum of two years advanced secretarial training and/or experience
Minimum of 6 months experience with EPIC scheduling applications within the past year
High school diploma
Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills
History of outstanding customer service skills
Ability to multi task
Strong attention to details
Work history that exhibits outstanding dependability and ability to work independently
Proficient in medical terminology
Proficient word processing and dictation/transcription skills
Use multi-line phone
Knowledge and working experience with Excel
Demonstrate knowledge of EPIC
Preferred
Knowledge and experience with Mosaiq scheduling system
Professional certification
Company
University of Michigan Health-Sparrow
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase