Visionworks of America · 2 months ago
Optometric Assistant Part Time
Store 1250, South Shore Plaza, Braintree, Massachusetts, United States of America
Full-time, Part-time
Onsite
Entry Level
$17.75/hr - $26.63/hr
1+ years expVisionworks of America is a leading optical retailer, and they are seeking a Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing them for examinations and assisting with various procedures. The role involves patient registration, conducting diagnostic tests, and facilitating communication between patients and optometrists.
Consumer GoodsFashionManufacturingProduct DesignRetail
Responsibilities
Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR
Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR
For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to:
Pre-testing and specialty testing and accurately documenting results in EMR
Initiate remote technician and remote doctor video conferencing
Assist remote doctor and remote technician to complete additional testing required for a remote exam
After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate
Have a strong understanding of MVC plans and be able to articulate plan benefits to patients
Preauthorize insurance in accordance with standard operating procedures
In partnership with the retail associates, schedule appointments and manage exam books according to Company guidelines including contacting no shows and cancellations
Maintain patient flow to allow for doctor effectiveness
Answer patients’ clinical questions in person and over the telephone. Triage ocular emergencies and schedule annual eye exams
Maintain complete and accurate patient records according to Company standards
Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses
Place diagnostic contact lens orders for patients and stock. Notify patients when their contact lenses are available for dispensing
Have a working knowledge of contact lens brands and parameters. Accurately pull contact lenses trials when requested by the doctor
Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies as well as ensuring equipment is covered nightly
Participate in specialized training of all responsibilities and complete required clinical certification(s)
Ability to work flexible schedules to meet changing business demands to include traveling to other locations
Qualification
Required
One (1) year of related experience
Medical office/business professionalism required
HS diploma, GED or equivalent related job experience
Ability to communicate clearly and effectively with other associates and patients
Ability to work flexible schedules to meet changing business demands to include traveling to other locations
Ability to read, analyze and interpret insurance forms
Follow procedures and instructions
Read English
Operate and enter data into electronic software platforms efficiently and accurately
Preferred
Optical or Healthcare background preferred
Benefits
Incentive pay, wage upgrades, and overtime opportunities also available.
Company
Visionworks of America
At Visionworks, we’re devoted to one thing — healthy eyes.
10001+ employees
H1B Sponsorship
Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-27Acquired
Leadership Team
Stan Lippelman
Chief Marketing Officer/SVP
Kate O'Brien
VP of Managed Care Partnerships
Recent News
2025-10-01
2025-06-17
2023-05-19
Company data provided by crunchbase