BODY20 Potomac Falls · 2 months ago
Fitness Studio Manager
BODY20 Potomac Falls is a new boutique fitness studio offering personal training with FDA-cleared Electric Muscle Stimulation technology. The Studio Manager will lead all sales and operations, driving new member growth and ensuring a great member experience.
Responsibilities
Accountable for meeting studio sales revenue goals and daily activity targets (e.g. 100 calls to leads a day)
Sell memberships to leads who come in for a demo workout
Develop relationships with local businesses to plan and execute offsite marketing and sales events to generate more leads
Become a certified trainer with the Electric Muscle Stimulation device (no previous fitness or personal training experience or certification required) so you can fill in and train members when required due to coach scheduling issues
Lead the team of coaches, exchanging best practices and driving continuous improvement
Hire and train new coaches, managing their certification process
Manage and oversee all aspects of the studio's daily operations
Create and maintain the staff schedule
Handle member service escalations and issues
Ensure daily operational processes are followed (e.g. member service & follow-up, cleanliness, invoicing/billing)
Implement and roll out promotions and other corporate programs in the studio
Evaluate employee performance and create improvement action plans as required
Manage social media channels
Maintain a clean and safe environment for clients and staff
Qualification
Required
Passion for health and wellness
Previous experience in a management role
Previous experience in a sales role, with an excitement for sales
Strong leadership and communication skills -- be a first one in, last one out leader who will lead by example style, inspiring and motivating the team but also willing to step into any role temporarily when required
Comfort working on multiple concurrent activities, while still keeping an eye on the details
An energetic and friendly disposition
Preferred
Certification in personal training or fitness instruction is a plus
Benefits
Bonus based on performance
Dental insurance
Health insurance
Access to and some reimbursement for a defined benefits healthcare plan
Paid vacation time
Fitness casual dress-code
Free Studio Membership
Product discounts
Fun, collaborative work environment
Company
BODY20 Potomac Falls
BODY20 is the Future of Fitness. We offer 1-on-1 personal training workouts using FDA-cleared Electric Muscle Stimulation (EMS) technology.
Funding
Current Stage
Early StageCompany data provided by crunchbase