Systems Automation and Management · 3 months ago
Functional Analyst (System Administrator) - JOEPS
Scott AFB, IL
Full-time
Onsite
Mid LevelTechnology, Automation, and Management, Inc. is seeking a Functional Analyst to deliver operational, technical, and user support for the JOPES and TransViz systems within the USTRANSCOM environment at Scott Air Force Base. The role involves system configuration, ongoing administration, security compliance, troubleshooting, and integration of cloud-based solutions with enterprise DoD infrastructure.
Information TechnologyProfessional ServicesSoftware
No H1B
U.S. Citizen Only
Responsibilities
Administer, configure, and maintain JOPES and TransViz systems to ensure persistent availability, performance, and data integrity within the USTRANSCOM operational environment
Support and troubleshoot system, application, and network issues; conduct root cause analysis, implement corrective actions, and escalate incidents as necessary
Integrate and support cloud-based environments, leveraging Air Force Cloud One and Azure Cloud Services to enhance functionality, security, and resilience
Ensure compliance with DoD and site-specific security requirements, including regular application of patches, updates, and security measures
Execute and document all standard operating procedures related to system maintenance, backup, restore, and recovery operations
Monitor and report system performance, capacity, and availability metrics; recommend improvements to enhance infrastructure health
Collaborate with Database Administrators, other System Administrators, and the Program Manager to coordinate technical support, changes, and upgrades
Ensure completion and documentation of all annual and recurring DoD mandatory security trainings
Provide technical expertise to support user onboarding, access management, permissions, and training regarding supported systems
Participate in meetings, briefings, and technical evaluations with government clients and team members as required
Qualification
Required
Deliver operational, technical, and user support for the JOPES and TransViz systems within the USTRANSCOM environment
Responsible for system configuration, ongoing administration, security compliance, troubleshooting, and integration of cloud-based solutions
Ensure maximum system availability, performance, and integrity in support of USTRANSCOM mission objectives
Collaborate with cross-functional technical and programmatic teams
Interface with government and contractor stakeholders
Administer, configure, and maintain JOPES and TransViz systems
Support and troubleshoot system, application, and network issues
Conduct root cause analysis, implement corrective actions, and escalate incidents as necessary
Integrate and support cloud-based environments, leveraging Air Force Cloud One and Azure Cloud Services
Ensure compliance with DoD and site-specific security requirements
Execute and document all standard operating procedures related to system maintenance, backup, restore, and recovery operations
Monitor and report system performance, capacity, and availability metrics
Recommend improvements to enhance infrastructure health
Collaborate with Database Administrators, other System Administrators, and the Program Manager
Ensure completion and documentation of all annual and recurring DoD mandatory security trainings
Provide technical expertise to support user onboarding, access management, permissions, and training
Participate in meetings, briefings, and technical evaluations with government clients and team members
Company
Systems Automation and Management
Systems Automation and Management (SAM) is a dynamic business with offices in Gauteng, KwaZulu Natal, Northern Province and West Coast locally as well as internationally in Denmark.
Founded in 1972
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase