APTURA GROUP ยท 2 months ago
Project Support Representative
APTURA GROUP is seeking a Project Support Representative to assist Project Managers in ensuring timely and accurate material supply and addressing customer inquiries. The role involves delivering excellent customer service, managing project schedules, and supporting project management tasks.
Building MaterialConstructionProject Management
Responsibilities
Delivering excellent customer service by having a professional and positive attitude in all interactions with customers
Contact manufacturers and wholesalers for acknowledged ship dates and product availability
Utilize dashboards to update project schedule dates, monitor acknowledgements, ship dates, and project statuses, and provide updates to customers
Prepare quotes and project folders for change orders
Assist in sourcing materials
Assist in entering key meeting info, project phasing, and running phased packing slips
Follow-up with customers to ensure official change order documents are issued per approved quotes timely
Obtain and send wood door prefinish samples to jobsite
Prepare warranty / closeout paperwork
Review and update vendor quotes before sourcing materials
Support the project manager as needed / required
Qualification
Required
Delivering excellent customer service by having a professional and positive attitude in all interactions with customers
Contact manufacturers and wholesalers for acknowledged ship dates and product availability
Utilize dashboards to update project schedule dates, monitor acknowledgements, ship dates, and project statuses, and provide updates to customers
Prepare quotes and project folders for change orders
Assist in sourcing materials
Assist in entering key meeting info, project phasing, and running phased packing slips
Follow-up with customers to ensure official change order documents are issued per approved quotes timely
Obtain and send wood door prefinish samples to jobsite
Prepare warranty / closeout paperwork
Review and update vendor quotes before sourcing materials
Support the project manager as needed / required
Must have strong communication, time management, organization skills, ability to deescalate issues with vendors, customers, staff
Must be able to jump from one task to another quickly and prioritize multiple tasks with similar deadlines in a rigorous, fast-paced environment
Must be able to think outside the box / have creative problem solving
Be proficient in or able to quickly learn: Outlook, Word, Excel, Bluebeam, Comsense
Strong verbal and written communication skills
Ability to multi-task as several projects will be running simultaneously
Preferred
A background in Commercial Door/Frame/Hardware CSI Division 8 and/or 10 is preferred but not required
Experience with MS Word, Excel, Powerpoint, Bluebeam, and Comsense is highly desirable but not required
Company
APTURA GROUP
Aptura Group is a construction services company that offers project management, warehouse, and field services.
Funding
Current Stage
Growth StageRecent News
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