Hines · 2 months ago
Assistant Community Manager - Multifamily
US-TX-Austin
Full-time
Onsite
Entry Level
2+ years expHines is a leading global real estate investment manager known for its innovation and excellence. As an Assistant Community Manager - Multifamily, you will support the Community Manager in overseeing the financial and operational aspects of the community, ensuring resident satisfaction and effective management of property operations.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
Adheres to Hines’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
Processes resident move-ins and move-outs by reviewing lease terms and requirements
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Develop communications (flyers, etc) for marketing purposes of events, resident communication, and the property
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home
Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
Qualification
Required
High school education or equivalent from accredited institution
Two or more years prior experience in property management or in a related industry preferred
Intermediate knowledge of Microsoft Office
Knowledge of basic accounting practices
Excellent verbal and written communication skills
Work indoors approximately 95% of the time and outdoors 5% of the time
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
Ability to lift up to 25lbs
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
Transfer properties and work overtime as business needs deem appropriate
Ability to work a flexible schedule including weekends and holidays
Preferred
Two or more years prior experience in property management or in a related industry
Benefits
Comprehensive training
Competitive compensation
Robust benefits
Generous vacation packages
Company
Hines
Hines is a global real estate investment firm that creates quality projects for its investor partners, clients, and local communities.
1001-5000 employees
H1B Sponsorship
Hines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$705.2MKey Investors
ING GroupBank OZKCheyne Capital Management
2025-11-06Debt Financing· $110.87M
2025-10-28Debt Financing· $380M
2025-07-30Debt Financing· $129.7M
Leadership Team
Chris Hughes
CEO Capital Markets Group & Co-Head Investment Management
Christopher Rector
Co-Chief Executive Officer, Southwest Region
Recent News
2025-12-31
2025-12-12
2025-12-10
Company data provided by crunchbase