NEOGOV · 3 months ago
BFH Quality Improvement Manager
New Orleans, LA
Full-time
Onsite
Senior Level
5+ years expNEOGOV is seeking a BFH Quality Improvement Manager to direct and evaluate a statewide Quality Improvement/Quality Assurance team for programs under the Office of Public Health. The role involves developing and implementing Quality Improvement plans, providing technical assistance, and ensuring clinical services meet best practices.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directs and evaluates a multifaceted statewide Quality Improvement/Quality Assurance team for programs under the Office of Public Health (OPH) Bureau of Family Health
Develops and implements Quality Improvement (QI) plans and incorporate QI practices with all clinical service programs. Develop QI measures with all clinical service programs
Provides technical assistance to internal and external partners regarding performance measures and QI best practices
Leads QI initiatives and provide technical assistance for QI projects
Collaborates with other programs on QI projects with shared goals
Develops and produces reports to: Ensure clinical services meet best practices and disseminate results to responsible parties. Ensure accuracy of clinical staff time-coding. Ensure appropriate reimbursement is captured through billing and coding practices
Ensures mandated data reports are completed timely and accurately
Develops, assesses, and/or implements data capture and reporting systems for internal and external partners
Develops and runs program reports on a defined schedule. Run ad-hoc reports for clinical programs
Performs and assists with program evaluations, cost analyses, and other in-depth reports
Assists programs in building evaluation measures into sub recipient contracts
Participates in workgroups, committees, and team meetings to provide technical assistance and advocate for clinical services programs; including but not limited to PHAB Accreditation (Quality Subcommittee), Clinical Effectiveness Committee (OPH PHUs), RHP and Revenue Program meeting, RHP and SHP meeting, DAT meetings
Provides input during acquisition or implementation of new software and systems; including but not limited to OPH EHR, Genetics/CSHS social services software, and cloud databases
Provides technical assistance to other programs outside of clinical services, as needed
Assists DAT and BHI members with EHR form and report building
Provides professional consultation relative to quality assurance to all professional staff
Provides consultation and assistance in program analysis
Other tasks as assigned
Qualification
Required
Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience
Minimum 5 years professional experience in quality management, quality assurance, or process improvement
Minimum 3 years professional experience with data analysis
Excellent analytical and critical thinking skills; effective organizational and time management skills
Great attention to detail and follow up
Ability to manage projects, assignments, and competing priorities
Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel
Preferred
Advanced degree
Minimum 6 years professional experience in quality management, quality assurance, or process improvement
Minimum 4 years professional experience with data analysis
Minimum 2 years professional experience with project or program coordination
Relevant industry certifications
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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