Capital One · 2 months ago
Manager, Chief of Staff (Intelligent Foundations and Experiences)
Capital One is a leading information-based technology company focused on innovation and digital transformation. The Chief of Staff role is critical in supporting senior leadership by driving strategic initiatives and ensuring operational excellence across the Intelligent Foundations and Experiences (IFX) team.
BankingCredit CardsFinanceFinancial Services
Responsibilities
Partners with Intelligent Foundations and Experiences (IFX) CoS and teams across IFX to deliver on the roadmap, owning and directing work across teams to ensure high quality, on time delivery
Drives innovation in process and execution across our portfolio
Creates executive-ready presentations and materials
Leads special projects autonomously and through partnership with cross functional teams
Prioritize and focus leaders in a number of key areas (people strategy, well managed and business operations). Aid the CoS in strategic planning, uncovering critical efficiencies and preventing duplication of effort
Understand the leader’s intent and vision, lead leaders to drive and track the leader’s goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability
Work closely with all business units and functions to align operations with strategy
Influence across all levels of the organization and across organizations
Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner
Qualification
Required
Bachelor's degree
At least 5 years of experience in Project Management, Process Management, Agile Delivery, or as a Team Lead
At least 2 years of experience working with senior stakeholders across different business functions
At least 2 years of experience writing communications and presentations for leadership and non-leadership audiences
At least 2 years of experience leading technology delivery projects
Preferred
Previous Chief of Staff experience
Master's Degree in Business Administration (MBA)
3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events
3+ years of experience experience working closely with executives
3+ years of experience driving organizational change and operational excellence
4+ years of experience writing communications and presentations for leadership and non-leadership audiences
2+ years of experience in IT development or support
2+ years of working within product and tech operating models
Benefits
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-09
2026-01-04
The Motley Fool
2026-01-04
Company data provided by crunchbase