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Toshiba Business · 1 month ago

Field Service Tech III

Oakland, CA

Full-time

Onsite

Senior Level

$24/hr - $27/hr

5+ years exp

Toshiba Business is a company focused on providing innovative solutions for print management. The Field Service Technician role involves maintaining, servicing, and repairing office equipment, specifically printers and copiers, while ensuring customer satisfaction and operational efficiency.

Manufacturing

H1B Sponsor Likely

Responsibilities

Provide printer and copier maintenance, service, and repairs to customers

Deliver product training efficiently and effectively

Diagnose equipment issues and carry out installations and upgrades

Make modifications, remove old units, and retrofit existing hardware

Complete field calls according to priority while practicing effective time management

Continuously enhance your technical skills for field assignments

Rebuild components at the shop

Qualification

Technical repair experienceDocument management experienceMFPPrint devicesOn-site serviceRepairTime management skillsComputer skillsCommunication skills

Required

Minimum of 5 years of experience in technical repair

Demonstrated experience with document management, MFP, and print devices

Experience providing on-site service and repair to customers and able to handle complex issues and provide solutions where appropriate

Ability to multitask, prioritize assignments and utilize time management skills

Excellent computer skills

Strong written and verbal communication skills when dealing with customers

Valid Driver's License

Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching

Benefits

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan

Pet Insurance

Company provided life insurance

Employee discounts

Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

Company

Toshiba Business

Glassdoor3.9

Toshiba provides copiers, printers, managed document services and digital signage for businesses throughout the United States, Mexico, and Central and South America.

Founded in 1999

Lake Forest, California, USA

1001-5000 employees

http://business.toshiba.com

H1B Sponsorship

Toshiba Business has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (1)

2022 (2)

2021 (5)

2020 (1)