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NEOGOV · 2 months ago

Full-Time College and Career Readiness Intake and Retention Specialist

Hamlet, NC

Full-time

Onsite

Mid Level

NEOGOV is a company focused on workforce and economic development, and they are seeking a Full-Time College and Career Readiness Intake and Retention Specialist. This role involves overseeing intake processes, conducting assessments, and implementing retention strategies for students in the College and Career Readiness Program.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Oversee the intake process for College and Career Readiness (CCR) programs from initial contact through scheduling of pre-tests via phone, text, or email

Coordinate and conduct student intake and orientation sessions across both counties

Communicate with potential students to reduce no-shows and ensure smooth transition into classes

Ensure accurate completion of all required forms including federal LEIS, FERPA, Leon’s Law, Minor forms, and attendance documentation for orientation

Assist coordinators with minor interviews and collaborate to schedule and promote orientation events

Maintain updated orientation materials and facilitate monthly orientation sessions

Discuss individual goals with students and help determine educational plans based on their needs and aspirations

Become certified to administer TABE and CASAS assessments, including in correctional settings

Develop and maintain monthly pre- and post-testing schedules to maximize student participation and meet post-test requirements

Administer or confirm completion of placement and progress testing for all incoming students

Monitor student attendance to identify eligibility for post-testing and ensure timely assessments per NC CCR Assessment Policies

Maintain accurate testing records and ensure compliance with state and federal guidelines

Provide feedback to students and individualized profile reports to instructors for instructional planning

Work closely with the CCR Data & Accountability Specialist to track academic progress

Develop and implement outreach strategies to recruit new students

Represent the program at community events, partner meetings, and referral agencies

Maintain relationships with local organizations to support recruitment efforts

Assist with student recruiting and outreach as needed

Monitor student attendance and progress; follow up with at-risk students to discuss alternatives or supportive services

Collaborate with coordinators and instructors to develop and implement retention strategies to include goal-setting, regular check-ins, and referrals to support services

Address the special needs of underrepresented populations (e.g., minorities, students with disabilities, economically disadvantaged) by staying informed about relevant programs and resources and ensuring students are aware of them

Assist with graduation planning and participation

Support the creation and implementation of Integrated Education and Training (IET) programs and Career Pathways

Embrace and utilize technology to maximize efficiency and accuracy in data management

Know and follow NCCCS, NRS, and RichmondCC policy guidelines

Attend ongoing professional development including staff training, conferences, and other college functions as assigned

Communicate effectively with the team and respond promptly to emails and phone calls

Availability may include both day and evening hours

Qualification

Adult education experienceTABECASAS certificationMS Office proficiencyCritical analysis skillsRecord keeping experienceEmpathy for adult learnersData organization skillsBilingual (Spanish)Effective communication