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City of Fishers · 2 months ago

Experience Coordinator (Event Planner)

Fishers, IN

Full-time

Onsite

Mid Level

$49K/yr - $59K/yr

3+ years exp

The City of Fishers Parks Department is seeking an Experience Coordinator to plan, develop, and implement special events and programs. This role involves working closely with stakeholders to provide a world-class experience for participants and guests, managing logistical aspects of events, and ensuring exceptional customer service.

GovernmentProperty DevelopmentResidential

Responsibilities

Plan, coordinate and lead programs, activities, and special events, as assigned

Assist PR/Marketing team in creating a strategic marketing plan for each event (including announcement, social media needs, graphic design, event signage orders and website updates)

Manage all logistical aspects of programs and events, including applicable permitting, run of event, vendor management, creation of site maps, set-up/tear-down responsibilities, and staff coverage

Communicate and coordinate needs and adhere to deadlines with internal departments (Marketing/PR, Public Safety, Public Works, etc.) and outside contractors/agencies

Provide onsite management for events; event staff/volunteer supervision, vendor management, alcohol management and conflict resolution

Provide exceptional customer service, both internally and externally

Supervise seasonal program staff and volunteers

Gather feedback and provide post-event evaluations and follow up, including financial assessment of each program or event

Pursue and maintain partnership opportunities with local organizations/vendors

Coordinate advance hospitality and production for events with live entertainment

Perform administrative duties, including, but not limited to; managing program registration and participation, tracking event budgets, purchasing, and keeping equipment and supply inventory updated

Perform additional duties as assigned