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LoanCare · 1 day ago

Mortgage Claims Specialist III - Remote

United States

Full-time

Remote

Mid Level

$19.33/hr - $28.89/hr

4+ years exp

LoanCare is a top provider in the mortgage services industry, dedicated to simplifying the home purchasing process for customers. They are seeking a Claims Specialist III to collaborate with clients and internal teams, focusing on preparing mortgage insurance claims and ensuring quality control throughout the claims process.

Financial Services

Responsibilities

Prepare mortgage insurance claims on all agencies or investor - acquired properties

Complete reconciliation of all advances to be included in the claim

Validate all the necessary supporting documents needed for the claim

Maintain clear records and reports for management regarding daily production

Conduct internal department quality control audits of post claim activities

Identify current trends that would result in additional training measures to be utilized by Supervisors

Complete internal department quality assurance audit prior to claim submission

Assist with updating appropriate workstations for claim payments

Assist with post claim agency/client demands

Follow up and track payment of filed claims

Conduct miscellaneous research to complete daily tasks

Conduct research for post-claim activities such as “missing documents and/or agency inquiries”

Complete tasks queue and notate internal system accordingly

All other duties as assigned

Qualification

Mortgage servicing experienceClaims process knowledgeLPS-MSP experienceForeclosure process knowledgeMicrosoft ExcelMicrosoft WordTime managementEffective communicationCritical thinkingProblem solving

Required

High School Diploma or equivalent required

4 - 5 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field

Strong knowledge of accepted business practices in the mortgage industry and understanding of claims process

Strong knowledge of foreclosure process and appropriate guidelines

LPS-MSP (Mortgage Servicing Platform) experience

Ability to manage time and priorities

Ability to make sound decisions and resolve issues

Ability to work independently and effectively meet deadlines

Ability to communicate effectively in writing, in person, and by telephone

Ability to use Microsoft Office applications, specifically, Excel and Word

Ability to maintain strict confidentiality

Benefits

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

We offer online/remote training, which is both dynamic and interactive, so you get the most out of the training opportunities.

Our Training department also offers a large number of free on-demand online training courses that you can take to help you grow and expand your skills and knowledge.

As an added benefit for remote employees, we offer exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities that you can participate in from the comfort of your own home.