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Comcast · 4 months ago

Sr. Product Manager, Partner Enablement

PA - Philadelphia, 1800 Arch St

Full-time

Onsite

Mid, Senior Level

3+ years exp

Comcast is a Fortune 30 global media and technology company that delivers innovative consumer broadband experiences. They are seeking a Senior Product Manager to lead the Connected Living Global Platform, acting as the primary point of contact for global partners and overseeing the API product lifecycle.

InternetTelecommunicationsTVVideoWeb Hosting

No H1B

Responsibilities

Serve as the primary liaison for key global partners, building strong relationships and ensuring their business goals are reflected in the platform strategy

Collaborate with partner product and technical teams to co-define solutions and coordinate integration into the platform

Act as an account manager for partners, balancing strategic objectives with day-to-day support needs

Engage with Platform customer Product teams to understand existing or target customer experience and customers’ processes, developing new APIs as needed

Develop and lead the Platform APIs roadmap in collaboration with stakeholders

Contribute to the product vision across the team and the organization, serving as the voice of the Partners

Define product requirements for new API features and use cases; define acceptance criteria for each; drive the development of Platform API components with engineering teams

Own development across the entire product lifecycle phases – discovery, definition, development, delivery, deployment, and optimization

Work with partners’ design teams to inform their UI/UX development based on Comcast’s user experiences

Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on platform features and releases

Prioritize roadmap features based on perceived customer value, metrics, and release planning constraints; fulfilling the product role within the scrum team, managing the product backlog, and writing user stories and acceptance criteria

Work with a technical writer to create new platform documentation, and review any changes made to platform documentation for accuracy and to ensure consistency

Enhance the API Documentation portal by collecting feedback from end users and proposing improvements

Define key metrics to track the usability, quality, performance, security and usage of the platform APIs

Monitor API platform performance through data collection and analysis; build and maintain dashboards to maintain product use and performance

Participate in annual budget planning sessions, providing key inputs to finance team needed to develop platform operating budgets for partners

Keep up to date on the technology and market trends; identify and evaluate new product ideas or strategic product extensions

Qualification

Product ManagementAPI DevelopmentAgile MethodologyData AnalysisStakeholder ManagementUser Experience (UX) DesignCloud SolutionsWireless TechnologiesJIRAConfluenceTechnical Writing

Required

3-5 years of experience in Product Management

Experience defining, building and maintaining APIs for consumer facing products

Solid understanding of highly scalable cloud-based solutions and architectural patterns like microservices, event-driven architecture and more

Digital background working on consumer-facing mobile apps

Ability to lead complex end-to-end deliveries of high-quality products and experiences leveraging agile product development and experimentation

Experience writing user stories and working with JIRA and Confluence

Experience writing API documentation and working with technical writers

Ability to perform within a closely-knit team and improve the execution of your teammates

Data literate and comfortable with data analysis

Knowledge of wireless technologies such as WiFi

A self-motivated & quick learner ready to dig in

Bachelor Degree or equivalent business experience

Legally authorized to work in the United States and not require sponsorship for employment now or in the future

Preferred

A blend of design and/or engineering experience is also a plus

Experience writing user stories and working with JIRA and Confluence

Knowledge of wireless technologies such as WiFi is a plus

Benefits

An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Company

Comcast

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Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.

Founded in 1963

Philadelphia, Pennsylvania, USA

10001+ employees