National Education Association · 1 week ago
Associate Director of Enterprise Systems & Quality Assurance
The National Education Association (NEA) is America’s oldest and largest organization committed to promoting public education, with approximately 3 million members. They are seeking an Associate Director of Enterprise Systems & Quality Assurance to lead a diverse team in the development and support of custom applications to meet the association's business goals, while driving digital transformation and modernizing their development stack.
Education
Responsibilities
Oversee the planning, development, and implementation of software solutions in alignment with the business and programmatic goals of the organization
Ensure adherence to coding standards, architectural principles, and best practices in software engineering
Collaborate with product management to translate business requirements into technical solutions
Understand technical debt and make continuous improvements to address technical debt aligned with our technical goals and digital transformation initiatives
Oversee release management, providing efficiencies and improvements to current release process, including risk and change management
Lead QA teams in implementing automated and manual testing methodologies to ensure software quality
Define testing strategies, performance benchmarks, and validation processes
Drive continuous improvements in test coverage, defect tracking, and resolution workflows
Support Agile Scrum processes, ensuring efficient sprint planning, execution, and retrospectives
Work closely with cross-functional teams to refine workflows and accelerate development cycles
Mentor and develop team members, promoting skill growth and career advancement
Foster a collaborative and high-performance team culture
Perform Annual Performance Review Process for Employees
Ensure team members are allocated properly to meet NEA and CIT goals
Work with cross-departmental teams to align development efforts with NEA strategic goals
Communicate technical strategies, challenges, and solutions effectively across departments
Identify and implement process improvements in development and testing to enhance productivity and software quality
Evaluate and integrate modern tools and technologies for software development and QA
Design and implement comprehensive logging systems across all applications and platforms
Advocate for and implement industry-leading best practices in Continuous Integration and Continuous Deployment (CI/CD) to optimize development efficiency, enhance software quality, and accelerate delivery cycles
Support forward progression and standardization of CICD pipelines, automating testing (unit, regression, etc.), security scans and providing efficiencies across development teams
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
10+ years of experience in software development and systems management, with at least 5 years of management experience
Expertise in Agile development, automation testing, CI/CD pipelines, and DevSecOps principles
Proven experience with migration of legacy on-prem applications to cloud
Hands-on development experience and technical proficiency
Experience managing quality assurance engineers and processes
Demonstrated ability to mentor developers across multiple platforms: Java, .NET, MuleSoft, SQL, Salesforce
Proficiency with modern development tools and can promote DevSecOps
Knowledge of data governance and compliance requirements
Knowledge in testing suites such as Smartbear Test Complete, automated regression testing tools, performance testing
Experience in logging, error handling and logging tools
Excellent leadership and team management abilities
Strong communication and interpersonal skills
Problem-solving and analytical thinking
Experience managing in a union environment
Preferred
Experience with AI-assisted development or leveraging AI to provide team efficiencies
Experience using Atlassian Jira, Confluence and Bitbucket
Knowledge of microservices architecture and API development
Experience creating a robust testing suite using Postman, Smartbear or related tools
Ability to manage resources and provide KPIs on development and testing statistics
Company
National Education Association
National Education Association is a professional organization and labor union in the United States.
Funding
Current Stage
Late StageTotal Funding
$0.33MKey Investors
Microsoft
2025-09-10Grant· $0.33M
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