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Naples Comprehensive Health - NCH · 2 months ago

Staffing & Bed Control Specialist

Naples, FL

Full-time

Onsite

Entry Level

2+ years exp

NCH is an independent, locally governed non-profit healthcare system in Southwest Florida. The Staffing and Bed Control Specialist is responsible for managing nursing department staffing, analyzing trends, and ensuring timely patient placement within the healthcare system.

Health CareMedical

Responsibilities

Allocate staffing resources appropriately to support staffing needs and maintain fiscal responsibility

Responsible for the execution of the daily staffing plan in collaboration with nursing leadership

Actively manages staffing resources throughout shift based on dynamic needs of census fluctuations

Assign hospital staff according to identified needs

Assists and coordinates all aspects of daily staffing accurately and professionally

Responsible for accurate and timely data entry into staffing system

Responsible for generating staffing reports for analysis as requested

Collaborates effectively with members of team

Demonstrates proficiency in utilization of the hospital-based staffing system

Demonstrates a high level of understanding for hospital and staffing policy & procedures

Analyzes staffing grids to provide leadership with insight to support staffing decisions

Communicates effectively with staff to match staffing capacity to demand

Responsible for the daily implementation of patient safety tech plans including assigning them to patients as requested per process, data entry for staff allocation and reallocating sitter staff based on needs of patients

Proficient in the NCH policy and procedure for adjusting staffing when greater than need through COH process. And does so in a way that supports fiscal responsibility and patient safety

Responsible for receiving and documenting all call outs from staff that call the centralized staffing office

Function independently for bed placement based on placement algorithm designed with nursing leadership team

Allocates bed resources of NCH in a way that supports the needs of patient care

Responsible for all bed control activities including but not limited to placement and process of all patients entering the NCH system requiring bed placement, supporting transfers within system, optimizing placement of patients from offsite emergency departments

Serves as central transfer center for receiving direct admits and transfers into the NCH system

Well versed and able to communicate admission policies and procedure and controls patient flow

Proficient in use of electronic health record and other data systems that directly support bed control process

Demonstrates the ability to listen to and ensure a prompt response to patient and family needs

Demonstrates effective professional communication and excellent customer service skills based on positive attitudes and values

Participates in quality improvement projects to improve efficiency and operations of bed control

Understands patient needs and makes appropriate bed placements accordingly

Understands bed flow process and places patients in a manner that maintains efficient flow

Qualification

Staffing resource allocationData entry accuracyElectronic health recordCustomer service experienceMicrosoft ExcelProfessional communicationQuality improvement participationTeam collaboration

Required

Minimum of High School or GED required

Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows

Preferred

Hospital clerical experience preferred

Minimum of 2 years of experience in a customer service or clerical role preferred

Company

Naples Comprehensive Health - NCH

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Naples Comprehensive Health (NCH) is an Advanced Community Healthcare System™ in Naples, Florida, serving Southwest Florida with premier routine, critical, and specialty care.

Founded in 1953

Naples, Florida, USA

1001-5000 employees