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L3Harris Technologies · 2 weeks ago

Field Service Technician Remote/Travel

United States

Full-time

Remote

Mid, Senior Level

$53K/yr - $98K/yr

3+ years exp

L3Harris Technologies is an agile global aerospace and defense technology innovator, dedicated to providing end-to-end solutions for mission-critical needs. The Field Service Technician role involves repairing, testing, and maintaining complex MX-Series airborne surveillance turrets, while also providing customer training and support both domestically and internationally.

CommercialInformation TechnologyNational Security

No H1B

U.S. Citizen Only

Responsibilities

Repair, Test and Maintain Wescam sensor systems in accordance with pre-established processes, while adhering to customer deadlines

Become proficient in troubleshooting, repair and servicing of Wescam MX sensor systems within 90 days

Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being a part of a motivated and diverse team

Be part of a motivated extended team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission critical Wescam sensor systems

May be a resource to other employees in areas of expertise

Assignments are moderately difficult requiring some judgment

Being creative, open-minded and a good listener

Work may be structured within identified boundaries and procedures

Complete all necessary services and repair documentation as well as technical trip reports

Provide Wescam Training to customers on MX operations and operator-level maintenance procedures

Qualification

Troubleshooting electronicsRepairing mechanical systemsWescam sensor systemsField Service experienceElectronic test equipmentSystems integrationCommunication skillsTeam playerProblem-solving skillsAttention to detailOrganizational skills

Required

Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate's degree with a minimum of 3 years of prior related experience

A Field Service technician (FSR) for a defense contractor specializing in high performance stabilized imaging generally has at least 5 years of experience as an electro-mechanical technician on products that are similar in complexity, a successful track record of career growth over time and prior experience servicing systems in the field and in the factory

4 years' experience with electronic and mechanical test equipment is required

4 years' experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line replaceable unit level and work with Quality & Manufacturing Engineering to take corrective actions

4 years prior FSR experience in both CONUS and OCONUS repair assignments and tasks, is desired. Equivalent military experience would be considered

Must be available to provide occasional off hours or weekend tasks in support of the customer requirements, as needed. Normal work shift is 9/80 schedule (40 hours/week)

Willingness & ability to support assignments at OCONUS sites for short-term deployment periods is required

May be required to travel to other international sites. Performs work-related duties in extreme environments and difficult living conditions

Must be willing and physically able to work outdoors in environmental conditions with temperatures in excess of 120 degrees

When overseas, FSR must be able to work 12 hours per day, 7 days per week and be on call 24/7. Typical schedule at OCONUS locations is 84 hours/week

Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination

Must be a U.S. Citizen

Preferred

Active DoD Secret clearance or higher is preferred

Special Operations, AFSOC, DOD, Airborne Law Enforcement or other similar experiences are desired

4 years' experience with MS Office applications including Word and Excel is required as well as with specialized software test programs

4 years' experience communicating clearly (written and verbal) with technical and non-technical customers (internal/external)

Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred. Previous work experience with aircraft, tower, or aerostat-based MX sensor systems is highly desired

Familiarity with government contracting is preferred but not required

Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation to reach an understanding/agreement

Previous success working under limited supervision or autonomously

Previous experience successfully prioritizing and managing multiple projects at one time. This would include proven, acute attention to detail & excellent organizational skills