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LendingClub · 3 days ago

SVP, Personal Loans

San Francisco, CA

Full-time

Hybrid

Director/Executive

$270K/yr - $300K/yr

15+ years exp

LendingClub is a leading digital marketplace bank in the U.S. seeking an SVP, Personal Loans to drive the strategy, growth, and P&L performance of its Personal Loans business. The role involves leading cross-functional teams, optimizing borrower experiences, and ensuring profitable growth through data-driven strategies.

Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance

Hiring Manager

Kat Greco

Responsibilities

Lead the Personal Loans business as a general manager with full P&L accountability

Define long-term strategy and growth plans, balancing volume, yield, risk, and member value

Partner with Marketing, Risk, Finance, and Operations to align goals, budgets, and portfolio performance

Serve as a senior voice in enterprise lending strategy and innovation discussions

Oversee all non-marketing loan distribution, including aXiliate and second-look partnerships

Develop, scale, and optimize distribution partnerships, ensuring strong partner economics and high-quality origination

Drive continuous improvement in acquisition efficiency, conversion, and customer journey performance across channels

Build frameworks for evaluating new distribution opportunities and managing channel mix to maximize profitability

Own the borrower journey end-to-end—from application and other through funding, onboarding, servicing, and account management

Lead a team responsible for continuous optimization of funnel performance, funding efficiency, and customer satisfaction

Deliver innovation in product design (e.g., pricing, repayment tools, funding options) and engagement experiences

Partner with Engineering, Credit, and Servicing to launch enhancements that deepen member relationships and improve outcomes

Lead issuance and performance planning, including quarterly and monthly forecasting, scenario modeling, and variance management

Manage the PL Analytics Center of Excellence, ensuring timely insights, dashboards, and KPI reporting across the business

Translate data-driven insights into actionable strategies for growth, retention, and portfolio quality

Oversee cross-functional alignment to ensure delivery against plan and proactive course correction

Build, inspire, and develop a high-performing team of domain experts across growth, planning, analytics, and product

Foster a culture of accountability, collaboration, and innovation rooted in LendingClub’s values

Create a clear organizational rhythm around planning, prioritization, and results measurement

Qualification

Consumer lending experienceP&L ownershipProduct innovationData-driven decisioningDigital acquisitionChannel managementCross-functional leadershipAnalytical skillsCustomer centricityOperational excellenceInclusionTeam leadershipCollaborative leadershipIntegrity

Required

15+ years of experience in consumer lending or financial services, including P&L ownership and product innovation at scale

Deep understanding of unsecured lending, credit economics, and customer lifecycle management

Proven track record leading cross-functional teams and driving growth in a regulated, data-driven environment

Experience with digital acquisition, channel management, and partner ecosystems

Exceptional analytical skills and fluency in translating complex data into business decisions

Demonstrated ability to recruit, mentor, and develop senior leaders

Strong business judgment, integrity, and commitment to responsible finance

Bachelor's degree or higher in a related field; or equivalent work experience

Benefits

Medical, dental and vision plans for employees and their families

401(k) match

Health and wellness programs

Flexible time off policies for salaried employees

Up to 16 weeks paid parental leave

Company

LendingClub

Glassdoor3.3

Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.

Founded in 2007

San Francisco, California, USA

1001-5000 employees