Justworks · 2 months ago
Senior Manager, IT Enterprise Systems
New York, New York
Full-time
Onsite
Senior Level, Lead/Staff
$165K/yr - $182K/yr
10+ years expJustworks is a company focused on enabling businesses to run efficiently by solving HR issues. The Senior Manager, IT Enterprise Systems will lead a team responsible for enterprise systems, automation, and AI operations, driving the integration of AI and enhancing productivity across the organization.
Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments
Responsibilities
Work with the leadership to create IT strategy and roadmap, and lead the execution of those initiatives to improve IT maturity and achieve IT’s vision, mission and objectives
Lead and mentor a high-performing team responsible for identity, automation, enterprise systems, and AI operations
Drive the strategic direction of software management and governance (SMG), ensuring tools are evaluated, implemented, and maintained with efficiency, compliance, and cost optimization
Manage the lifecycle of core SaaS and enterprise platforms such as Google Workspace, Slack, Atlassian, and other critical business systems — ensuring reliability, observability, and strong integrations
Partner with Security to strengthen our identity and access management ecosystem — including Okta, SSO, MFA, SCIM, and lifecycle automation
Partner with Security, Compliance, and Legal to align IT systems with SOC1/SOC2, data privacy, and regulatory standards
Develop and oversee automation initiatives that streamline processes, reduce manual touchpoints, and improve the employee experience
Establish and maintain AI governance and enablement frameworks, ensuring the responsible use of generative AI and automation tools across the business
Provide mentorship and direction to the Senior AI Operations Engineer and related AI operations functions, ensuring alignment with IT and enterprise objectives
Manage and optimize Google Cloud Platform (GCP) environments that support enterprise systems, automation pipelines, and AI-driven workflows
Partner cross-functionally with Data Engineering, Product, and Security to identify opportunities where AI and automation can increase productivity and deliver measurable value
Oversee vendor relationships, software renewals, and performance evaluations to ensure Justworks’ technology investments are strategic, efficient, and secure
Track and report key performance indicators for system availability, automation success, license utilization, and governance maturity
Qualification
Required
10+ years of IT systems or infrastructure experience
5+ years managing and leading technical teams, with a preference of managing managers
Demonstrated expertise in building IT strategy, executing roadmaps, and managing programs across enterprise
Proven success in leading IT system management, technology governance, and IT operations
Solid experience in automation and improving efficiencies and effectiveness of IT
Expertise in identity and access management, SaaS governance, and cloud infrastructure (Google Workspace, Okta, GCP, Slack, Atlassian)
Experience implementing AI or automation workflows (e.g., LLM integrations, RPA, workflow orchestration, or data-driven automation)
Familiarity with AI governance, model lifecycle management, and compliance frameworks
Strong understanding of SOC1/SOC2, data privacy, and responsible AI principles
Hands-on experience with automation and integration tools (e.g., Okta Workflows, APIs, BetterCloud, Torq, Zapier for Enterprise)
Exceptional communication and stakeholder management skills, with experience influencing technical and executive audiences
Preferred
Certifications such as GCP Cloud Architect, Okta Certified Professional, or relevant AI/ML certifications are highly valued
Benefits
Great benefits
Wellness program offerings
Company retreats
Company
Justworks
Justworks is a cloud-based HR and payroll platform that helps small and mid-sized companies manage payroll, benefits, compliance, and HR.
1001-5000 employees
H1B Sponsorship
Justworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (19)
2023 (15)
2022 (19)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$159.84MKey Investors
FirstMarkRedpointBain Capital Ventures
2023-11-01Series Unknown· $16.84M
2020-01-28Series E· $50M
2018-03-06Series D· $40M
Leadership Team
Michael Seckler
Chief Executive Officer
David Feinberg
Senior Vice President Risk & Insurance Programs
Recent News
Index Ventures
2025-12-29
2025-11-23
2025-10-30
Company data provided by crunchbase