Major League Baseball (MLB) · 1 day ago
Director, Software Engineer, Fan Identity Platform
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$180K/yr - $235K/yr
5+ years expMajor League Baseball (MLB) is looking for an experienced Director of Software Engineering to lead their Consumer Identity platform. The role involves overseeing the development of client libraries and services for login, registration, and account management while fostering a culture of engineering excellence.
AssociationBaseballSportsSports Leagues and Teams
Responsibilities
Architectural Vision: Define the technical vision and architectural roadmap for the Fan Identity platform while driving it toward a modern, resilient, and cloud-native system
Full Stack Ownership: Provide technical direction, oversight, and hands-on development of the entire Fan Identity stack, from client-side SDKs (mobile and web) to core back-end services built on technologies like Java and Spring Boot
Cloud & Infrastructure: Work with the team in adopting DevOps and SRE best practices. Direct infrastructure-as-code efforts using Terraform, manage container orchestration with Kubernetes, and optimize global performance via CDNs and Cloud Infrastructure
Operational Excellence: Establish and monitor rigorous Service Level Objectives (SLOs) for system performance, availability, and security. Lead incident response and continuous improvement efforts
Talent Development: Recruit, mentor, coach, and grow a team of software engineers at all levels. Facilitate career growth, conduct performance reviews, and champion a culture of technical ownership
Team Culture: Cultivate a strong, collaborative engineering culture centered on accountability, technical excellence, and the ability to thrive in an agile, fast-paced environment
Empowerment: Delegate effectively, provide clear direction and context, and empower team leads to drive technical decisions within their domains
Execution & Delivery: Own the execution of complex technical programs and projects related to the Fan Identity platform, ensuring timely delivery against the roadmap
Risk Mitigation: Proactively identify technical, operational, and security risks across the program and develop and implement effective mitigation strategies
Agile Leadership: Drive efficiency within an agile development framework, ensuring precise planning, estimation, and execution of sprints and quarterly goals
Vendor Management: Manage technical evaluation and integration of external CIAM tools and services, ensuring vendor roadmaps align with MLB's strategic needs
Strategic Alignment: Serve as the key technical partner to InfoSec and Product orgs, translating fan user experiences (e.g., fast login, new registration methods) into sound, secure, and scalable technical requirements
Security Focus: Work with InfoSec and Product orgs to prioritize initiatives that mitigate fraud, enhance authentication (MFA, passwordless), and ensure compliance with data privacy regulations
Roadmap Influence: Provide engineering leadership and guidance to inform the product roadmap while advocating for platform health, security enhancements, and the adoption of emerging technical and identity standards
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or comparable field of study, and/or equivalent work experience
5+ years of experience leading and managing software engineering teams, preferably for high-scale, consumer-facing applications
5+ years of hands-on software development
5+ years serving as lead or architect of software development projects
3+ years of hands-on experience in Consumer Identity and Access Management (CIAM) or Identity and Access Management (IAM), with deep knowledge of protocols like OAuth2, OpenID Connect, and SAML
Strong technical background in Java/Spring Boot development and architecting distributed systems
Preferred
Master's degree in Computer Science, Information Systems, Software, or comparable field of study, and/or equivalent work experience
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
Working knowledge of the OKTA platform and/or Auth0
Proven experience with cloud platforms (GCP/AWS/Azure), containerization (Kubernetes), and Infrastructure-as-Code (Terraform)
Experience leading a team focused on DevOps/SRE practices and operating mission-critical services with high availability requirements
Experience managing development for mobile SDKs (iOS/Android) or client libraries used by front-end teams
Prior experience in the media, sports, or entertainment industry dealing with high-volume concurrent users
Expertise in security domains, including web application security, fraud detection, and data encryption
Benefits
Competitive Benefits Package
Company 401K Contribution
Paid Time Off and Holidays
Paid Parental Leave
Access to Free Tickets to Baseball Games & MLB.TV
Discounts at MLB Store | MLBShop.com
Employee Assistance Programs (EAP)
Onsite/Online Training & Development Programs
Tuition Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Pet Insurance
Company
Major League Baseball (MLB)
Major League Baseball (MLB) is the most historic professional sports league in the United States and consists of 30 member clubs in the U.S.
1001-5000 employees
H1B Sponsorship
Major League Baseball (MLB) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
April Brown
SVP, Social Responsibility
John Skinner
Vice President
Recent News
Sports Business Journal
2026-01-22
Sports Business Journal
2026-01-17
Sports Business Journal
2026-01-16
Company data provided by crunchbase