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DraftKings at Casino Queen · 3 months ago

Marketing Supervisor

St Louis, MO

Full-time

Onsite

Entry, Mid Level

$52K/yr - $52K/yr

2+ years exp

DraftKings at Casino Queen is committed to hiring individuals with a positive attitude and a dedication to exceptional service. The Marketing Supervisor is responsible for scheduling and implementing marketing events, overseeing the marketing department staff, and ensuring customer service standards are met while coordinating various marketing initiatives and budgets.

Gambling & Casinos

Responsibilities

Participates in and conducts departmental meetings

Responsible for the supervision of the staff in the following areas of the Marketing Department: advertising, promotions, players club

Oversees effective and efficient schedules while meeting staffing objectives and achieving guest satisfaction

Responsible for assisting in the budget process and providing recommendations

Demonstrates superior customer service in accordance with company and departmental standards

Ensures customer services standards are followed by all team members and addresses issues as they arise

Oversee department advertising and promotional efforts, including interactions with advertising agency personnel, creative design, copywriting, production of radio and tv advertisements

Responsible for the oversight of all marketing initiatives including, but not limited to: advertising, promotions, special events, entertainment, direct mail, social media, digital market

Assists in the development of operational goals

Assists in the monitoring of achievements of performance and profit objectives within the Marketing Department

Oversight of creative materials, copywriting, photo and video shoots, website, digital and social marketing, direct mail programs

Oversee direct mail programs

Assist the Player Development and Player’s Club teams when necessary

Must be able to work with urgency and meet deadlines. Must be able to apply knowledge gained from training, education, and work experience

Must be friendly and courteous at all times

Able to satisfactorily complete assignable work tasks requested by the department leaders

Must proactively prioritize needs and effectively manage resources

Immediately report any safety hazards, problems, or maintenance issues to the appropriate party

Ensure customer service standards are met and retained

Other duties as assigned by management

Qualification

Marketing experienceAdvertising knowledgePromotions managementOrganizational skillsTime managementCustomer serviceIllinois Gaming LicenseCommunication skillsDetail orientedTeam leadership