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SV MICROWAVE · 1 month ago

Customer Account Specialist

West Palm Beach, FL

Full-time

Onsite

New Grad, Entry Level

SV Microwave is an innovative company serving major commercial and military customers. The Customer Account Specialist focuses on generating repeat business by being responsive to customer needs and resolving issues to build trust and relationships.

Manufacturing

No H1B

U.S. Citizen Only

Hiring Manager

Deedra Janney

Responsibilities

Processing orders, often with complex requirements, from quoting stage through delivery

Interacting directly with customers or sales representatives via email or phone to provide support for scheduling, requirement changes and all other customer requirements

Working with customers to meet project expectations for delivery and quality

Collaborating with manufacturing, engineering and materials departments to resolve customer issues. Developing relationships within the company to meet goals as a team

Using computer systems and internal tools to effectively process customer orders, create quotations and maintain correspondence files

Partnering with the inside sales team to forecast monthly and yearly performance metrics to meet company goals

Qualification

Customer service experienceProblem-solving skillsMicrosoft Office proficiencyProfessional demeanorExposure to electronics industryCommunication skillsTeam collaborationDetail-oriented

Required

Associate's or Bachelor's Degree

Proficient with computers, Microsoft Office

Excellent initiative and problem-solving skills

Good communication skills, both written and verbal

Professional demeanor

Preferred

Prior customer service or sales experience preferred

Exposure to components/electronics industry a plus

Benefits

Financial security through competitive salary, incentives and retirement plans

401k with a generous company match plus an additional employer-paid contribution

Healthcare including medical, dental and vision, life and disability

15 days of Paid Time Off and 12 paid holidays

Tuition reimbursement opportunities and education loan repayment assistance

Company

SV MICROWAVE

SV Microwave is a world leader in the RF/microwave industry with more than 50 years of proven performance.

Founded in 1960

West Palm Beach, Florida, USA

201-500 employees

http://www.svmicrowave.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

2005-05-01Acquired

Recent News

PRWeb

SV Microwave 5G Extreme Performance RF Interconnect Solutions Available at Heilind Electronics

2022-05-02

Company data provided by crunchbase