Rich Products Corporation · 1 week ago
Communications Operations & Technology Specialist
Buffalo, NY
Full-time
Onsite
Entry, Mid Level
$50K/yr - $68K/yr
1+ years expRich Products Corporation is a family-owned food company dedicated to inspiring possibilities in the food industry. They are seeking a detail-oriented Communications Operations & Technology Specialist to manage communications platforms, support content creation, and provide operational support to enhance team efficiency and effectiveness.
BakeryConfectioneryFood and BeverageFood DeliveryFood ProcessingManufacturingOrganic FoodSeafoodSnack FoodWholesale
Responsibilities
Serve as the day-to-day owner of communications platforms and tools (e.g., intranet, email, collaboration tools, social listening, media monitoring)
Manage access, permissions, and vendor relationships
Troubleshoot basic issues and coordinate with IT or vendor support
Research and recommend new tools or upgrades to enhance team efficiency and effectiveness
Assist in creating and publishing content across channels (intranet, email, digital signage, etc.)
Ensure tools and platforms are optimized for user experience and accessibility
Partner with content owners to maximize reach and engagement
Organize and manage creative assets and content libraries
Provide technical and logistical support for Corporate Communications-led events, including executive town halls, marquee meetings, livestreams and training sessions
Manage virtual event platforms and troubleshoot live issues, as needed, in partnership with IT/production colleagues
Support daily team operations, ensuring smooth workflows and consistent execution
Assist with project management, team planning tools and reporting dashboards
Help document and maintain processes, templates and best practices
Help create dashboards and reports to track communication performance and engagement
Maintain data quality and consistency across platforms
Analyze survey feedback and engagement metrics to generate actionable insights
Qualification
Required
Bachelor's degree in Communications, Marketing, Business, Information Systems, or related field (or equivalent work experience)
1–3 years of experience in communications, operations, project management, or technology support
Strong technical aptitude and ability to quickly learn new tools/platforms
Proven ability to thrive and deliver in a fast-paced, dynamic environment, with a client service mindset; must be able to manage multiple priorities
Familiarity with intranet/CMS platforms, email marketing tools, analytics dashboards, and collaboration platforms (e.g., SharePoint, Teams, Power BI)
Highly organized and detail-oriented, with the ability to manage multiple priorities
Strong interpersonal skills and emotional intelligence
Experience supporting change management or training others on communications platforms
Natural collaborator and relationship builder who values team success
Company
Rich Products Corporation
Rich’s is a family-owned food company dedicated to inspiring possibilities.
10001+ employees
H1B Sponsorship
Rich Products Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (9)
2023 (7)
2022 (7)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.5MKey Investors
California Energy Commission
2024-09-12Grant· $1.5M
Leadership Team
Robert Rich
Founder
Recent News
2025-09-27
2025-09-23
Company data provided by crunchbase