Spring Footwear, Corp. · 4 months ago
Customer Service & Receptionist
Pompano Beach, FL
Full-time
Onsite
Entry Level
1+ years expSpring Footwear Corp. is seeking a highly organized, customer-focused professional to be the face and voice of their brand. The Customer Service and Receptionist will ensure that customers, partners, and team members experience warmth, efficiency, and professionalism.
FashionShoppingSportsWholesale
Responsibilities
Respond to customer inquiries via phone and email with warmth, clarity, and professionalism
Process orders, returns, warranty claims, and shipping/tracking requests efficiently
Provide accurate product information and assist with customer education and training needs
Log and escalate customer issues when needed to ensure timely resolution
Support the Customer Service team with administrative tasks and special projects
Greet guests, vendors, and visitors with a welcoming and polished demeanor
Answer and route incoming phone calls to the appropriate departments
Manage incoming and outgoing mail and deliveries
Keep the reception area clean, organized, and inviting for all visitors
Qualification
Required
1–2 years of experience in a receptionist or customer service role; direct-to-consumer experience a strong plus
Excellent communication and interpersonal skills — verbal and written
Highly organized, detail-oriented, and able to multitask with grace under pressure
Proficiency in Microsoft Office; experience with CRM systems or platforms like Shopify, Gorgias, or Amazon Seller is a bonus
A team player who aligns with Spring Footwear's core values: quality, care, and style
English fluency required
Benefits
Paid time off, holidays, and benefits (health, dental, vision, etc.)
Profit Sharing Plan
Opportunities for growth and cross-training across departments
Warm, supportive, and team-focused work culture
Exclusive employee discounts on footwear
Company
Spring Footwear, Corp.
Since 1991, Spring Footwear has provided consumers an experience and feel they can't resist.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Ben Zikry
CEO
Avi Ben-Zikry
President and Co-Founder
Company data provided by crunchbase