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Best Choice Roofing · 1 day ago

Office Administrator

Thomasville, GA

Full-time

Onsite

New Grad, Entry Level

Best Choice Roofing is one of the largest residential roofing companies in the US, known for its commitment to customer satisfaction and teamwork. The Office Administrator will provide excellent customer service, manage project documentation, and support the employee lifecycle to ensure smooth office operations.

Building MaterialConstructionHome Improvement

Responsibilities

Manage incoming phone calls and email correspondence from homeowners and team members

Serve one of the point of contacts for homeowners from contract signing through project start

Maintain accurate and up-to-date customer records

Support the Project Manager and General Manager with scheduling installations

Contact homeowners to facilitate timely payments and follow up on outstanding balances

Enter payments into the production system and ensure synchronization with financial platforms

Assist with collections by coordinating with homeowners and the production team

Process check payments and complete weekly bank deposits

Monitor the status of jobs in the CRM and update Sales Managers accordingly

Upload completed contract packets to the CRM system

Perform day-to-day administrative duties to support branch operations

Qualification

Office administration experienceMicrosoft Office proficiencyCRM systems familiarityBilingualCustomer service skillsCommunication skillsOrganizational skillsTime-management skillsWork independentlyTeamwork