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Creighton University · 2 months ago

Student Financial Services Information Systems Analyst

2500 California Plaza, Omaha, NE, 68178, US

Full-time

Onsite

Mid Level

3+ years exp

Creighton University is seeking an Information Systems Analyst to assist in the technical transformation of the Student Financial Services area. The role involves supporting the area with technical solutions, enhancing student systems, and collaborating with various departments to improve processes and data management.

Higher Education

H1B Sponsor Likely

Responsibilities

Create, run, and manage queries/reports and statistical evaluation relative to daily, weekly, monthly, quarterly, annual, and ad hoc reports through an array of reporting tools

Perform analyses, identify problems and solutions, make recommendations, and evaluate results relating to the development, enhancement, and maintenance of the student data and systems

Organize system audits and quality assurance to ensure data accuracy

Troubleshoot utilized student system issues and fulfill appropriate enhancement requests from Student Financial Services

Translate the needs of the business in a manner which is consumable to the Division of Information Technology (DoIt)

Deliver solutions to use cases via reporting, system set-up/configuration, or process redesign

Prioritize and educate business owners of delivered system functionality or compatible solutions that address practical use cases

Manage and conduct multi-unit business process reviews

Create, document, and manage gathered business requirements

Map current workflows for aid awarding, billing, collections, and refunds

Identify areas for improvement or automation including leveraging artificial intelligence(AI) solutions

Maintain documentation of financial services processes and standard operating procedures

Participate in or lead process redesign projects

Meet with stakeholders in Student Financial Services, Student Success, Admissions leaders, and the Division of Information Technology to align on process changes or issues

Act as a liaison between Student Financial Services, Office of Analytics & Institutional Research (AIR), and technical teams

Translate business needs into functional requirements

Qualification

Relational data structure SISBusiness process reviewCRM platform experiencePL/SQLBusiness analyticsAbstract thinkingBusiness process elicitationTraining material creation

Required

Bachelor's degree in Computer Science or related field

Three (3) years of functional troubleshooting experience with a relational data structure SIS system, Banner preferred

Two (2) years of facilitating business process review (BPR) findings into technical requirements, preferred

Two (2) years of system analyst experience within a Customer Relationship Management (CRM) platform, Salesforce preferred

Fluent in CRM platform, set-up, configuration, and reporting

Demonstrated ability for abstract thinking

Familiar with business process elicitation and documentation methodologies

Demonstrated ability to create and administer training material

Professional ability with PL/SQL or similar system language

Ability to collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements

Preferred

Banner preferred

Two (2) years of facilitating business process review (BPR) findings into technical requirements, preferred

Salesforce preferred

Company

Creighton University

At Creighton, our Jesuit mission shapes our vision.

Founded in 1878

Omaha, Nebraska, US

5001-10000 employees

http://creighton.edu

H1B Sponsorship

Creighton University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (21)

2024 (26)

2023 (10)

2022 (17)

2021 (21)

2020 (15)