HELP DESK ANALYST jobs in United States
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Variety Wholesalers, Inc ยท 2 months ago

HELP DESK ANALYST

positionHenderson, NC 27537, USA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Variety Wholesalers, Inc is seeking a Help Desk Analyst to provide technical and operational support for issues reported by various personnel including retail stores and corporate office staff. The role involves troubleshooting, documenting incidents, and coordinating with internal departments to ensure timely resolution of issues.

ApparelConsumer GoodsElectronicsFood and BeverageGroceryRetail

Responsibilities

Troubleshooting hardware, software, and network issues
Documenting and tracking incidents
Coordinating with internal departments to ensure timely resolution
Maintaining a high level of professionalism and service quality in all interactions

Qualification

Windows software proficiencyAnalytical skillsCommunication skillsCash register systems understandingTechnical support experience

Required

Up to one year of related experience
Demonstrated proficiency with Windows software
Good communication and analytical skills
Ability to work rotating shifts
High School diploma or GED

Preferred

Understanding of Variety's cash register systems a plus

Company

Variety Wholesalers, Inc

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Roses Discount Stores is a super-regional retail chain founded in 1915 by Paul Howard Rose and headquartered in Henderson, NC.
dateFounded in 1922
location
Henderson, North Carolina, USA
people-size5001-10000 employees
web-link
https://www.rosesdiscountstores.com

Funding

Current Stage
Late Stage

Leadership Team

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Tom Stoltz
Chief Financial Officer
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Chris Zender
President Chief Operations Officer Variety Stores
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Company data provided by crunchbase