Nabla · 1 day ago
Partner Technical Solutions Manager
United States
Full-time
Remote
Senior Level
5+ years expNabla is a healthcare technology company focused on improving clinician experiences through AI. The Partner Technical Solutions Manager will oversee technical success, enablement, and post-launch support for reseller and integration partnerships, ensuring seamless integration and resolving issues.
Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareMachine Learning
Responsibilities
Partner with Partnership Sales during early reseller discussions to assess technical feasibility and integration scope
Define timelines, resource requirements, and data-flow architecture for each partner’s implementation
Translate partner workflows into integration requirements (API, authentication, and data mapping)
Serve as the technical project lead during partner implementation and onboarding
Own technical enablement, configuration, and validation of partner environments (e.g., API access, data ingestion, and workflow testing)
Coordinate with internal Engineering and Product teams to resolve blockers and ensure successful launches
Act as the ongoing technical escalation point for reseller partners post-launch
Troubleshoot integration and data-flow issues that exceed Clinician Experience scope
Manage the partners support mailbox and ensure SLAs for resolution are met
Test and validate new Nabla releases before partner rollout to ensure compatibility
Communicate version changes, API updates, migrations, and feature flags proactively to partners
Maintain clear change-management documentation and lead release-readiness reviews
Maintain partner-facing technical documentation, including integration guides, setup instructions, and troubleshooting FAQs
Run technical training sessions for partner teams (e.g., new feature enablement, integration workflows)
Track partner feedback themes and advocate for fixes or enhancements, ensuring partner needs are visible in prioritization discussions with Product
Qualification
Required
Strong understanding of REST APIs, JSON, webhooks, and authentication models (OAuth2)
Familiarity with FHIR, SMART-on-FHIR, HL7, and healthcare data standards
Experience reading logs, tracing requests, reproducing bugs, and testing APIs with tools like Postman or curl
Proficient with monitoring and error-tracking tools (e.g., Sentry, Datadog)
Ability to write lightweight scripts (Python or JS) for validation, testing, or automation
Exceptional clarity in writing partner-facing and internal documentation
5–8 years experience in technical solutions, implementation engineering, or forward-deployed roles in the healthcare technology space
Exceptional communicator who can bridge business and technical discussions
Ability to build trust quickly with partner counterparts including engineers, PMs, and leadership
Preferred
Experience working directly with reseller or platform partners
Benefits
Competitive salary and stock options
100% individual coverage for Medical, Dental, and Vision insurance
Unlimited paid time off and 11 national holidays
Unlimited sick leave
Paid leave for new parents
$1,500 to purchase home office equipment
Full ownership of your time and schedule
Company
Nabla
Nabla is a healthcare tech company providing AI tools that generate real-time clinical notes to support clinicians.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$114.6MKey Investors
HV CapitalCathay Innovation
2025-06-17Series C· $70M
2024-01-05Series B· $24M
2021-04-09Series A· $20.6M
Leadership Team
Alexandre Lebrun
Cofounder & CEO
Martin Raison
Cofounder & CTO
Recent News
The French Tech Journal
2025-12-25
2025-12-22
Company data provided by crunchbase