Furniture Marketing Group (FMG) · 3 months ago
AR/Billing Specialist
Plano, TX, USA
Full-time
Onsite
Senior Level
5+ years expFurniture Marketing Group (FMG) is a global contract furniture dealer established in 1981. The Accounts Receivable Specialist supports the collection of customer payments and ensures accurate documentation and communication with clients and sales teams.
Furniture
Responsibilities
Reads and analyzes reports such as Accounts Receivable Aging to identify aging invoices which are beyond agreed upon customer payment terms
Accesses and reviews project orders in Khameleon to verify receivable data
Communicates with sales team and customer representatives to ensure customer has documentation needed to process payment such as invoice and related items, and secures, creates and/or provides documentation if needed
Customer Collections - contacts salesperson, customer and/or designee to secure payment status and consistently and timely repeats and/or escalates efforts via email, telephone, mail and other methods. Creates and maintains schedule for following up on efforts and/or lack of response
Order Release – works closely with sales team to ensure correct entry of orders; correct documentation provided; and deposits received (when necessary)
Works with staff members to resolve payment issues such as short-pays, overpayments, sales tax exemptions and discrepancies, and early pay discounts; performs calculations and research and corrects related order lines as needed
Payment and cash receipt problem resolution
Warranty invoicing – Haworth warranties uploaded in Haworth SRM portal. Handle manufacturer warranties for outside vendors
Maintains careful and detailed notes on Khameleon of all efforts and actions
Supports the setup, maintenance, and review of customer payment portals
RFI forms/bidding portals
Processes and posts cash receipts (back-up)
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing
Qualification
Required
Five to seven years' related AR experience
Ability to create routine reports and correspondence and speak effectively with customers, employees and others using correct grammar and professional etiquette
Ability to calculate figures and amounts such as discounts and interest. Ability to apply concepts of basic math (debits and credits)
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Must be proficient with Microsoft Excel, Word, and Outlook software in addition to PDF creation and editing and data entry skills
Preferred
College or technical school diploma preferred or an equivalent of education and related experience
Experience with Khameleon software a plus
Benefits
Competitive Benefits/Salary
Incredible Working Showroom
Company
Furniture Marketing Group (FMG)
Furniture Marketing Group, is the link between space and people in the working world.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase