NEOGOV · 2 months ago
Clerk, Clinical Service PH
NEOGOV is associated with the Tulsa Health Department, which is seeking a Clerk for Clinical Services. The primary responsibility of this role is to provide clerical support for the Preventive Health program, including scheduling appointments, data entry, and managing client records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers telephone calls, greets and checks in clients, provides routine information, and schedules appointments
Enters demographic, insurance, financial, and PAR information in the PHOCIS/OSIIS systems
Verifies client insurance eligibility
Checks OHCA eligibility for patients and assists/enrolls them into Medicaid
Prepares client records assuring accuracy and completeness; processes clients and records through clinics; files and maintains client records; enters data into computer; and prepares monthly clinic activity summary
Verifies encounter information in client charts with PHOCIS to ensure accuracy and completeness
Collects money; issues receipts and follows accounting procedures; and accepts donations
Prepares client and vendor billing statements
Gathers statistical data and prepares reports and billing information for programs
Provides copies of immunization records according to THD and HIPAA requirements
Retrieves files, sorts, and organizes material in files, and maintains chart room records
Orders and maintains supplies required to complete job tasks
Travels to other clinic sites to provide services as needed
Completes monthly time and effort reports within specified time
Participates in staff meetings, quality assurance activities, and in-service training
Completes required training in support of duties and responsibilities of this position
Other duties as assigned including those required to fulfill activities in support of public health emergency operations
Qualification
Required
High school diploma or equivalent required
One to three years of clerical or related experience required
Good interpersonal and customer service skills are essential
Data entry skills of 25-30 WPM
Knowledge of Microsoft Word and MS Office applications
Knowledge of proper English language usage, spelling, punctuation and grammar
Ability to follow oral and written directions and work effectively with others
Skills completing forms and records to assure confidentiality in collecting protected personal health information (PHI)
Must maintain THD record confidentiality according to HIPAA regulations
Must possess ability and willingness to perform job-related travel
Preferred
One to three years of related clerical experience in medical office preferred
PHOCIS software experience desired
Bilingual (Spanish/English) preferred
Benefits
Competitive Salary
Paid Holidays (typically 13 days per calendar year + 2 floating holidays)
Paid Time Off (PTO) 20 hours per month
Extended Sick Leave (ESL)
Health Insurance
Dental Insurance
Vision Insurance
Group Life Insurance and Supplemental Life Insurance
Accidental Death and Dismemberment Insurance
Short- and Long-Term Disability Insurance
Critical Illness Care Plan including Cancer*
Accident Plan
Hospitalization Plan
Supplemental and Whole Life Plans
Legal and Identity Theft Protection Plans
Public Service Loan Forgiveness
Cost of Living Adjustments (COLAs)
Retirement Pension Fund with a 5-year vesting period.
Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).
Post Employment Health Plan (PEHP) - employer contributes 1% of the employee’s salary per year and unused employee sick leave is transferred to PEHP account upon retirement
Employee Assistance Program
Working 4 Balance - Workplace Wellness Program
Promotional Opportunities
Flex Plan
Tulsa Municipal Employees Federal Credit Union
THD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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Government Technology US
2025-10-31
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