Renovation Brands ยท 2 months ago
Sales & Customer Service - Client Partner
Renovation Brands is a company focused on creating engaging experiences and lasting relationships with consumers through design-rich home improvement products. The Sales & Customer Service - Client Partner role involves developing customer relationships, meeting sales goals, and ensuring effective communication with customers and team members.
Retail
Responsibilities
Developing customer relationships through project recommendations, quotes and prompt follow-up of all sales opportunities
Thinking outside of the box to help customers find solutions using our products for their project needs / unique requirements
Meeting and exceeding monthly sales goals
Processing high-level organizational skills for tracking tasks to completion
Responding well while multi-tasking responsibilities
Interacting professionally with our customer base via chat, phone, and email
Communicating with the goal of assuring customers that their project is in good hands
Effective communication with team members to ensure all customer needs are met
Qualification
Required
2+ years of experience with renovation and/or construction project sales and customer service
Excellent follow-up skills for assigned responsibilities are a must
Proficiency in Excel, Word and NetSuite is required
Ability to take full ownership of responsibilities with minimal supervision required
Preferred
College degree is preferred, but applicable experience will also be considered
Shopify experience is a major plus
Being a self-motivated person striving to go the extra mile
Benefits
Competitive Base Salary in line with market expectations
Medical, Dental, and Vision plans
401(k) Safe Harbor Plan with 4% employer match dollar for dollar
Paid vacation allocated by position, and numerous paid holidays
Paid Parental Leave
Paid Sick Days (based on applicable state laws)
Employee Discount program across all brands at a price of 10%-20% above cost
Voluntary Life Insurance & Disability Insurance
Voluntary Accident & Critical Illness Insurance
Employee Referral Program w/Monetary Bonus
Discounts through LifeMart
Company
Renovation Brands
Internet retail company that sells electric fireplaces and heaters to residential and commercial clientele in the renovation space.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Comvest Partners
2021-11-22Private Equity
2012-05-01Acquired
Recent News
2024-01-31
Company data provided by crunchbase