CompuGroup Medical SE & Co. KGaA · 3 months ago
Service & Support Professional- Implementation
United States
Full-time
Remote
Mid, Senior Level
3+ years expCompuGroup Medical is dedicated to building innovative solutions for digital healthcare. They are seeking a Service & Support Professional- Implementation to respond to customer inquiries, provide application support, and assist with training while coordinating project timelines with clients and vendors.
Electronic Health Record (EHR)Health CareInformation TechnologyMedicalMedical DeviceSoftwareWellness
Responsibilities
Responds to customer inquiries and performs problem evaluation, diagnosis and resolution in a professional and efficient manner
Provides complex application support and guidance to end users
Performs and coordinates project timelines with clients and third party vendors
Makes recommendations to different operational departments as potential solutions to problems or efficiencies
Assists with training
Qualification
Required
Bachelor's degree in Healthcare, Information Systems, Computer Science or related field or equivalent work experience
Advanced Windows knowledge, including XP, Vista, Windows 7 and Server grade operating systems
Minimum of 3 year of IT or medical experience required
Minimum 2 years of management/team lead experience required
Willingness to work onsite at our Ownings Mills, MD office, for a minimum of three days per week, with additional evening and weekend hours as needed, based on project deadlines or the severity of support issues
Benefits
Medical, Dental and Vision
401k with employer matching
Personal Time Off to promote work life balance
Company
CompuGroup Medical SE & Co. KGaA
CompuGroup Medical is one of the leading e-health companies in the world.
5001-10000 employees
H1B Sponsorship
CompuGroup Medical SE & Co. KGaA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$202.59MKey Investors
European Investment Bank
2022-07-26Debt Financing· $202.59M
2003-04-08Private Equity
Recent News
Company data provided by crunchbase