Encore Electric, Inc. · 2 months ago
Service Technician - Audio Visual & Structured Cabling
Denver, CO
Full-time
Onsite
Mid Level
$32/hr - $50/hr
3+ years expEncore Electric, Inc. is a company specializing in technology solutions, and they are seeking a Service Technician for their Technology Solutions group. The role involves installation, troubleshooting, maintenance, and repair of audiovisual systems and structured cabling, requiring strong technical expertise and effective communication skills.
Consumer ElectronicsElectronicsReal Estate
Responsibilities
Uphold Encore Electric's core values and work with a commitment to safety and professionalism
Perform installation, troubleshooting, maintenance, and repair of systems across multiple disciplines
Maintain work areas, tools, and equipment in a clean, organized manner
Communicate effectively with the Service Supervisor on job progress, scheduling, and any changes to scope or requirements
Represent Encore Electric professionally when interacting with clients, ensuring clear communication and fostering positive relationships
Be flexible with schedules, shifts, and locations, including participation in the on-call rotation
On-call rotation requires availability 24/7 for a one-week period, every month
Install, and troubleshoot AV systems, including displays, projectors, speakers, and control systems (e.g., QSC, Crestron, Extron, Bi-amp). Some programming preferred but not required
Install and configure conference room systems, including Microsoft Teams rooms, Zoom Rooms, and other related conferencing systems
Install and terminate telecom cabling, including copper and fiber optics
Perform testing and certification for cabling and connections
Familiarity with telecom-related tools and practices
Install and troubleshoot security systems, including access control, IP video, and intrusion detection systems
Perform system testing, commissioning, and verification of functionality
Perform diagnostics and preventative maintenance on automation systems, including HVAC and VAV systems
Install controllers, wiring, and field devices according to project specifications
Qualification
Required
Proficiency in one area of audiovisual systems or structured cabling is essential
Strong troubleshooting skills
Adaptability and the ability to work across various systems and technologies
Uphold Encore Electric's core values and work with a commitment to safety and professionalism
Perform installation, troubleshooting, maintenance, and repair of systems across multiple disciplines
Maintain work areas, tools, and equipment in a clean, organized manner
Communicate effectively with the Service Supervisor on job progress, scheduling, and any changes to scope or requirements
Represent Encore Electric professionally when interacting with clients, ensuring clear communication and fostering positive relationships
Be flexible with schedules, shifts, and locations, including participation in the on-call rotation
On-call rotation requires availability 24/7 for a one-week period, every month
Technical expertise in the relevant system(s) of focus
Ability to read and interpret technical documents such as blueprints, one-lines, and specifications
Strong problem-solving, organizational, and time management skills
Excellent communication skills for interacting with clients, vendors, and team members
Ability to climb, lift (up to 50 lbs), stand, and stoop
Vision acuity (near and far, and without color deficiencies)
At least 3-4 years of experience in a specific relevant discipline
Valid driver's license and acceptable Motor Vehicle Record
Willingness to continue learning and developing in the field
Preferred
Some programming preferred but not required
3-4 years of AV technician experience is preferred
3-4 years of experience as a telecom technician is preferred
3-4 years of experience as a security technician is preferred
3-4 years of experience as a BAS technician is preferred
Benefits
Medical, dental, and vision plans
Disability, and life insurance
Employee-matched 401(k)
Paid time off (PTO)
An employee assistance program that includes counseling, legal, and financial advice
A generous employee referral program
Access to technical, safety, personal finance, and leadership training through Encore University
Cell phone allowances
The short-term incentive program
Company
Encore Electric, Inc.
Encore Electric is a construction company specializing in electrical construction projects and maintenance services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Allen
Chief Financial Officer
Al Paxton đź’™Ukraineđź’›
Chief People Officer
Recent News
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