NTT DATA North America · 1 week ago
Technical Program Manager - Logistics Domain - Onsite
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expNTT DATA is a trusted global innovator of business and technology services, and they are seeking a Technical Program Manager for the Logistics domain. This role will focus on managing large logistics programs, utilizing project management methodologies to develop and execute technology project plans in alignment with company and vendor software development lifecycles.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Use standard life cycle program management methodologies to drive large complex programs with Vendor and WSI deliveries per aligned Flight plans
Drive program headlines, issues, and risks that need to be addressed to keep the program on track. Work closely with PMs to identify and close gaps in status reporting—zooming out to engage with leadership on overall direction, and zooming in to align with the team on actionable next steps
Use industry leading project management methodologies/tools leveraging JIRA, Rally and work with the project team to successfully manage complex scopes of work(s), which include – defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems
Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems (particularly Manhattan Associates’ Warehouse Management for Open Systems (WMOS) and IBM Sterling)
Understand and manage activities for out of the box configuration versus customized extensions(MODs) development in WMOS system
Ensure the relevant MOD Specifications and design Gaps are identified and resolved timely
Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS/IMS and Retek Merchandizing System (RMS)
Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider external systems
Manage development and QA of Microservices based interfaces for above integration points
Manage messaging/error logging and performance monitoring mechanisms using AppDynamics
Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI
Perform financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts
Manage multiple complex projects simultaneously
Plan, monitor, and track delivery of quality control and take corrective action as appropriate
Develop project quality control policy, procedures and communication plans
Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate
Anticipate strategic impact to projects (inter dependencies to/from other projects) and coordinate with appropriate parties
Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues/risks to team members and management within the organization
Establish, motivate and lead high-performance cross-functional teams
Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company
Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects
Qualification
Required
Bachelor's or master's in Computer's Science Applications or equivalent work experience
10+ years of Project/ Program management experience
8+ years relevant experience in Logistics, Supply Chain and Retail experience
8+ Years Manhattan WMOS Warehouse Management System (WMS)
5+ years IBM Sterling Order Management System (OMS)
Preferred
Deep Technical understanding of Logistics IT systems, design, and architecture know-how
Experience in working with technical developers in making progress on technical deliverables/ milestones
Proven experience in Large Programs delivery management in the Retail and/or Logistics space
Proficiency in Warehouse Management Systems like Manhattan or relevant packages
Proven ability in project estimating, budgeting tools, story development, technical concepts, and defect tracking
Experience integrating systems on multi-platform
Creating Roadmaps/ Flight Plans for projects that are yet to start and driving progress to the WSI aligned roadmaps
Ability to zoom out and provide meaningful inferences from the data gathered. Able to communicate to the executive-level leaders
In depth understanding and proficiency of project management methodology/tools, including Jira, Rally etc., for Software Development Life Cycle
Proven experience in working with external third party vendors and holding them accountable to meet the deadlines – raising issues and resolving blockers on time to meet the project deadlines
Proven ability to create and maintain executable Program schedules clearly showing dependencies – if the schedule is not at the right level of detail – raising issues to the right leaders at the right time – Strong Planning mindset. Rally multiple teams to meet schedules with well defined and executed plans
Proven ability in tracking and analyzing project metrics and trends
Proven ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas with partners across the organization
Strong team collaboration, facilitation, communication, and influence skills
Strong analytical abilities and interest to use data and metrics to back up recommendations, prioritization and drive actions
Strong drive towards execution; you're a can-do type of person and willing to roll up your sleeves to get the job done
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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