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Stephens · 1 hour ago

Customer Service Representative – Property & Casualty

Little Rock, AR

Full-time

Onsite

Mid Level

3+ years exp

Stephens is a company focused on providing insurance solutions, and they are seeking a Customer Service Representative to support their insurance clients. The role involves processing endorsement requests, preparing renewal summaries, and other account-related tasks as assigned.

BankingFinanceFinancial Services

Responsibilities

Process and provide the following for Stephens Insurance clients:

Endorsement requests

New and Renewal Business – bind, issue certificates, and Auto ID Cards

Daily Certificate Requests

Audits

Monthly Reports

Policy Booklets &/or electronic versions of policies

Prepare and issue pre-renewal summaries

Order Loss Runs & prepare premium & loss summaries

Perform other tasks as assigned by members of the account team, including Account Manager, and management

Qualification

Customer ServiceInsurance KnowledgeArkansas PropertyCasualty LicensePolicy ManagementDocumentation Skills

Required

High school, plus specialized schooling in this specific skill area and three years of experience interacting with agents, insurance companies, and policyholders

Experience in handling much of the paperwork related to insurance policies, such as policy applications and changes and renewals to existing policies

Arkansas Property and Casualty