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American Society of Gene & Cell Therapy · 2 months ago

I.T. Systems Administrator

Waukesha, WI

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $75K/yr

5+ years exp

The American Society of Gene & Cell Therapy is a nonprofit organization seeking an IT Systems Administrator to manage and support their network, systems, and cybersecurity operations. This hands-on role involves ensuring network security, providing technical support, and developing cybersecurity training programs for staff.

BiotechnologyHealth CareMedicalNon Profit

Responsibilities

Maintain and secure the organization’s network infrastructure, including Wi-Fi access, routers, and firewalls

Administer physical security systems such as door access control and security cameras

Manage Microsoft 365 services including SharePoint, Exchange Online, and Entra ID (formerly Azure AD), with a focus on Single Sign-On (SSO) integrations for platforms such as HubSpot, ClickUp, and Dropbox

Oversee and optimize implementation of Microsoft Endpoint Detection and Response (EDR) suite to simplify security and reduce system complexity

Develop and maintain standardized workstation configurations for all staff

Support implementation of office network and site security solution for upcoming office relocation

Ensure email deliverability through DMARC/DKIM configuration

Implement and monitor security protocols for all employee devices to protect against threats

Develop and deliver cybersecurity training and awareness programs for staff to build a strong security culture

Track and manage the organization’s IT assets, including laptops, peripherals, and software licenses

Identify opportunities for efficiencies by optimizing software licensing, such as leveraging Microsoft nonprofit pricing and eliminating redundant software

Support the development, documentation, and enforcement of standard operating procedures (SOPs) and IT policies

Provide on-site, in-person technical support to staff for hardware, software, and network issues, ensuring quick resolution

Support A/V technology in the boardroom and huddle rooms

Troubleshoot and resolve common IT issues such as printer communication, ISP connectivity, and other hands-on problems

Assist with integrating data and intelligence between different business systems and the Microsoft ecosystem, such as synchronizing email, Teams, and phones with HubSpot

Maintain detailed documentation of network configurations, system changes, and support procedures

Generate reports on system performance, security incidents, and asset inventory for leadership review

Provide onboarding IT training for new staff to ensure smooth integration into the organization’s systems

Offer ongoing tech guidance to staff to improve digital literacy and reduce support requests

Conduct regular system backups and test disaster recovery protocols to ensure business continuity

Monitor and apply system updates and patches to maintain security and performance

Other duties as assigned

Qualification

IT AdministrationMicrosoft 365 AdministrationNetwork SecurityEndpoint DetectionResponseMicrosoft Certified Solutions ExpertCompTIA Network+Cybersecurity TrainingProblem-solvingCommunication SkillsInterpersonal Skills