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Kensington · 15 hours ago

Account Executive

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Kensington is a company that delivers personalized travel experiences, tailored specifically for clients in the company of local private guides. The Account Executive will contribute to the growth of Kensington's Agency channel in the US & Canada through proactive account management and provide essential administrative support to the field team.

LeisureTour OperatorTourismTravel Agency

Responsibilities

Achieve personal Sales / Revenue and other Business KPI’s by executing pro-active sales strategies for assigned accounts and territories

Actively manage the accounts that fall below the threshold of the ﬁeld sales portfolio with the objective of increasing sales revenue (note: Agencies that move above the threshold will be assigned to a Director of Sales)

Build and preserve effective relationships with new and existing travel agencies inclusive of maintaining an optimal level of agent related activities/week (emails, calls, follow-up calls, Agent sign ups, webinars)

Provide superior levels of customer service and sales support to all agencies within the territory

Resolve any agent concerns or complaints through immediate communications with appropriate parties

Maintain agency prospect lists/contact database in order to identify opportunities; Proactively and consistently seek opportunities to promote and sell products

Maintain an in-depth knowledge of all Kensington Tours product and services

Host product/system training webinars with agency and consortia partners when required

Will be required to assist in representing Kensington Tours at trade shows and preferred agency network events, presenting the Company’s products and services

Other projects as assigned

Qualification

B2B sales experienceMicrosoft OfficeCustomer service skillsPresentation skillsTravel industry knowledgeLuxury travel understandingRegional expertiseTime management skillsRelationship buildingOrganizational skillsAdaptability

Required

Minimum 2 years' travel industry phone sales experience ideally in a B2B capacity

Highly motivated and enthusiastic with an innate sales drive with a proven ability to develop new business and increase sales

Strong written and verbal communication skills, including presentation skills and an ability to communicate in a polished and professional manner

Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Ability to attend and participate in trade events & conferences when required

Highly organized with excellent attention to detail

Excellent customer service/relationship building skills

Proven time management skills with an ability to set and meet personal timelines and deliverables

Able to work in a fast paced, changing, entrepreneurial environment and meet time sensitive deadlines

Upbeat personality with a comfort being both a flexible and adaptable team player and a self-starter (must be able to work in lean environment with autonomy)