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CoreSite · 1 week ago

Manager, Data Center Operations (AT2) (1797)

Marietta, GA

Full-time

Onsite

Senior Level

7+ years exp

CoreSite is a company that empowers a more connected future through high-performance data centers and interconnection solutions. They are seeking a Manager of Data Center Operations who will be responsible for the operational integrity and regulatory compliance of various systems within the data center, including mechanical, electrical, and fire life safety systems.

Enterprise SoftwareGovernmentInformation TechnologyInternetService Industry

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Data center subject matter expert for electrical, mechanical, and fire life safety systems

Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Building Monitoring, and Control

Tracking and trending site efficiencies and energy consumption

Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT

People manager responsible for assigning shifts, works, approving time off, etc

Training and mentoring of junior staff

Work with technicians and vendors to ensure preventive and predicative maintenance schedules are met and maintenance is completed on time

Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and electrical systems

Manage vendor relationships and service contracts

Manage vendor procurement and billing process

Site budgeting and forecasting both CapEx and OpEx

Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc

Expert technical review of procedures

Expert technical review of company standards and policies

Manage site audits both internal and external

Adherence to compliance standards

Manage systems to avoid unplanned, customer-impacting outages

Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency

Provide applied mechanical and integrated control expertise for the entire data center

Navigate and utilize a CMMS system

Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly

Provide day-to-day exceptional customer service and support

On-call availability may be required to respond to emergency situations at the data center

Adhere to and promote CoreSite's Principles of Operational Excellence

Promote and demonstrate the behaviors consistent with CoreSite's culture and 8 Guiding Principles

Special projects as assigned

Qualification

Data center operationsElectrical systems expertiseMechanical systems expertiseProject managementVendor managementEnergy efficiencyBudgetingForecastingTechnical procedure writingCommunication skillsLeadership skillsTeam management

Required

Expert level of knowledge in operational integrity and regulatory compliance of data center electrical, mechanical, fire life safety systems, and communications infrastructure

Mechanical responsibilities including chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems

Electrical responsibilities including electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load

Fire Life Safety responsibilities including wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices

Communications Infrastructure responsibilities including IDF / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management

Vendor management inclusive of daily work as well as service contracts

Project management experience required for managing all aspects of projects from conception to completion

Expert ability in MOP writing

Operational efficiency and energy management within the data center

Develop and implement operational strategies aimed at improving data center efficiencies without increasing uptime risk to the customer

Ensure facility adheres to all compliance and audit requirements as well as company and industry standards

Training instructor and assist the Data Center Senior Manager in ensuring all technicians are qualified within the data center

Develop financial OPEX and CAPEX budgets and forecasts

Model proposed project ROI

Responsibility for procurement fulfillment including developing scopes, obtaining proposals, creating purchasing requisitions and ensuring invoices are paid

People manager responsible for evaluations and coaching of direct reports

Strong management and interpersonal skills

Regular team and individual meetings required

Expert understanding of electrical and mechanical systems used in a data center environment

Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

Expert knowledge of fiber optics / cabling infrastructure and industry best practices

Expert knowledge in industrial safety best practices

Expert knowledge and experience with data trending / tracking and analysis

Expert knowledge of energy efficiency best practices

Proficient in Electrical, Mechanical, Protection, and controls systems commissioning

Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems

Experienced people manager

Proven leadership skills

Experienced vendor management skills including service contract management

Experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management

Proven skills in facility budgeting and forecasting

Excellent communication skills, both written and oral

Ability to communicate effectively with customers and internal staff

Ability to coordinate, supervise and communicate with contractors

Ability to learn quickly and address issues as they arise

Ability to operate in and promote a rigorous process-driven team environment

Ability to logically analyze and solve problems

Ability to effectively multi-task multiple projects

Operate Hand and Machine Tools

Operate electrical tools such as a multi-meter or infrared camera

Bachelor's degree in Mechanical or Electrical Engineering or equivalent time in rate

7 or more years in a mechanical/electrical position within critical facilities

3-5 years' experience in administering and managing facility preventative maintenance programs and budgets

3-5 years' experience in vendor and project management

3-5 years' experience in technical procedure and policy writing

3-5 years' experience in people management

Ability to pass an extensive background check

Benefits

First-day medical insurance through Cigna with generous premium cost coverage

Dental insurance through Delta Dental

Vision insurance through VSP

Telemedicine through MDLive for Cigna

Healthcare and dependent care flexible spending account (FSA) plans

Health saving account (HSA) plans for employees participating in the High Deductible Health Plan

Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company

Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance

First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match

Discretionary annual bonus and equity incentive plan

Employee stock purchase plan (ESPP) with a 15% discount

16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays

Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave

Free parking or a company contribution toward a public transit pass

Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family

Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives

Technology Stipend: $100 monthly stipend

Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year

Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants

Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker

Pet Insurance: Keep your furry friends healthy and happy

Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy

Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges

Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care

Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements

Discounts: Discounts, cash back offers, and perks on thousands of brands

LinkedIn Learning Membership: Support your development when accessing LinkedIn's online library of courses and videos